Supplier Relationship Manager

Purpose

Supplier Relationship Manager is developing and coaching suppliers to perform as expected according to Volvo Logistics Requirements and manage crisis with suppliers.

Scope

• The scope of a SRM is global. This means that when the SRM is assigned to a supplier, the responsibility covers Supply Chain activities between that supplier and all involved Volvo plants / distribution centers.  
• The SRM portfolio of suppliers will normally contain a large number of suppliers. A classification of High Profile and Low Profile is applied and the High Profile suppliers are focused for continuous improvement.

Responsability

SRM responsibility covers proactive work to improve supplier performance, within the Inbound Supply Chain, and Delivery Crisis management. To be successful in these areas the SRM should take part of an internal Network.

• Establish a network with supplier for key functions; Logistics/ Supply Chain manager, Plant manager, Supplier resources dedicated to Continuous Improvement etc.
• Perform on site visits and meetings.  Identify gaps and risks within Supply Chain (both physical and information flow)
• Gather knowledge about the supplier using check lists, SWOT, Supply Chain maps / VSM etc. to identify type of products, production process, ERP system, manufacturing & shipping sites, high level capacity, 2nd tier suppliers, subcontractors etc
• Perform Global MMOG/LE Audit including the gap-analysis.
• Evaluate the suppliers dispatch precision (SDP) /Service level to all concerned goods receivers versus target level.
• Escalate any identified capacity issues to Purchasing and Crisis Team.

Crisis Management

• Crisis Management starts with an escalation normally from Material Control (or similar function for SML) or from the supplier.
• Lead Emergency Routine in case of temporary but severe shortages from supplier to more than one goods receiver.The purpose is to avoid shortages (at Point of Use) at the different goods receivers.
• Utilize professional relationship and knowledge about supplier, and Volvo users/ Transport network, to minimize the impact from crisis situation and to support supplier to identify solutions.

Internal network

• Provide input related to SRM scope for BRM (Business Review Meetings) and participate in BRM for suppliers.
• Participation/preparation for internal meetings, such as:

              - Regional Crisis and Risk meetings

              - Regional SRM network meeting 

              - Global SRM network meetings

              - Local meetings with Material Control and Logistics Managers

• Establish internal network with Logistics and Purchase both for Crisis management and Continuous Improvement work

Requirements:

• University degree
• Experience in Supply Chain Management
• Language skill: very good level in English and Portuguese, both writing and verbal
• Generic IT system knowledge
• Experience in VPS and working with Continuous improvement
• MMOG/LE Lead Assessor (or time plan to become LA)
• Leadership skills including Supplier interaction
• Networking skills
• Communication skill
• Multitasking ability
• Customer Focus

This selection process will be conducted with the support of Manu Mourão Consulting

At Volvo do Brasil, we value the candidate experience and collaborate with approved partners to ensure a professional selection process aligned with our values.

We reaffirm our commitment to protecting the personal data of all participants, in full compliance with the Brazilian General Data Protection Law (LGPD). Our goal is to provide a safe and respectful experience at every stage of the process.