Business Controller

About Service Operations & Technology

Service Operations & Technology (SO&T) is the organisation within the Volvo Group that secures and develops the service operations and technical solutions our customers depend on, every day, across the globe, for all brands of the Group.

We sit at the heart of the Volvo Group's service ambition, enabling uptime, trust, profitability, and sustainable growth for our customers across the globe.

The world around us is changing fast, and the service business is becoming one of the most strategic growth areas for the Volvo Group. SO&T turns this momentum into action by translating strategy into concrete solutions and stable operations. Guided by a clear Customer First mindset, we work side by side with commercial and operational teams to secure uptime, create transparency, and deliver scalable, data driven services that unlock new business models and support a competitive, segmented offer. 

Resilience and sustainability are built into everything we do. We design and run robust, AI-enabled processes and systems that strengthen the end-to-end value chain, increase flexibility, and ensure we are always ready when our customers need us. At the same time, we actively contribute to the Volvo Group's sustainability transformation by enabling circular and electromobility services, reducing emissions and waste in our operations, and helping shape a service ecosystem that is better for our people, our planet, and our company.

Joining SO&T means being part of a diverse, collaborative community who are passionate about developing the Volvo Group's service business and turning strategy into impact - every decision, every investment, and every step forward.

With us, you can push your own professional skills and drive change together with committed people. We are in an exciting transformation phase - come, learn and create a new future together with us!

Reporting Line

This role will have a direct reporting line to the Head of DC Balikpapan and be part of the DC Balikpapan Management Team. At the same time, this role will also have a functional reporting to the Head of Business Control, Lyon & International (L&I) and be part of L&I Business Control community. This position will also act as the legal entity Finance Controller in Indonesia.

Responsibilities

Business Controller - Distribution Centre Balikpapan, Indonesia

• Control - overall operational cost & drive the Strategy Roadmap activities and its implementation in collaboration with the team
• Quality assures month-end closing and financial reporting process
• Develop business plan/forecast and drive local management to achieve the business target
• Drive continuous improvement and cost saving initiatives
• Develop yearly standard cost/surcharge and comunicate with local Business Areas
• Being a proactive finance business partner and able to bridge SO&T with other TD/BA/GFs.
• Drive local internal control compliance
• Drive financial investigation, find a business solution in compliance with the financial principles and able to give an advice back to the operation. Work together with the operation towards an improvement. 
• Drive the Strategy Roadmap activities and its implementation in collaboration with team 

Legal Entity Financial Controller

• Control of company financial statement compliance
• Monitors financial performance, analyses profitability (by products/BA), and identified cost-saving opportunities
• Prepares reports for stakeholders/board members, ensuring compliance with financial regulations & accounting standards
• Providing financial, business, and strategic recommendations to the Legal Board & CMT leadership team
• Developing internal controls, managing financial risks, and ensuring compliance with regulations

L&I Business Controller (regional responsibilities)

• Drive smart analytics intiatives in Lyon & International Business Controller community, including BI development & office automation & digitalisation
• Improvement of processes, methods and systems according to Business Control targets & strategies

Your critical skill sets for the position

• You have a good ability to understand, interpret and communicate financial information in a clear and concise way.
• You have a good analytical skill and able to see the bigger picture and understand the consequences of actions in day-to-day operation. You are able to translate the operations into financials.
• You are able to drive an end-to-end improvement within a lean organisation. You are able to work in a cross-functional & multi-cultural setting, leaving the departmental silo behind.
• You have a high degree of flexibility & ability to work simultaneously with a wide range of tasks in a structured mannger and deliver according to deadline.
• Work proactively and take initiatives every day. You have to be a self-autonomous person, with high sense of responsibility and task ownership.
• You should possess professional business communication skill, able to engage and drive people from different backgrounds.
• Enjoys working with diverse people and functions.
• Eager to assume leadership responsibilities, including the strategic oversight of Regional Distribution Center operations. 

Your qualification & competences

• University degree in accounting/financial management/business administration.
• Controlling/accounting background with experience in internal control.
• Knowledge in SAP and accounting standards (IFRS).
• Business acumen (including inventory management and cost controlling).
• Experience with smart analytics tool (such as PowerBI, QlikSense, Power Automate, Microsoft 365 etc.) is a strength. A willingness to learn and develop career in the digital journey is required. 
• Proficiency in English in required, both written and spoken

Location: Balikpapan, Indonesia

Travel: Occasional