Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

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Who we are and what we believe in 
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. 

Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you’ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.

Director Quality & Customer satisfaction (Q&CS) India

Volvo Group is on a mission to drive prosperity through transport and infrastructure solutions, all within the boundaries of what the planet can cope with. We unleash the potential in technology to shape the world we want to live in. We are in the forefront of technological development working with innovative solutions in areas like electrification, renewable fuels engines, connectivity & services, all to make our customers win.

Product quality, uptime and customer satisfaction are fundamental factors to making our customers successful. It has a direct impact on their business and for them to keep their commitments. As Director for Quality & Customer satisfaction India within Group Trucks Technology (GTT) you will help our customers to embrace new technology and products, securing highest quality and customer experience. What more can you wish for?

You will work closely with the markets to understand how our products are used in operation, the quality situation and the customer satisfaction. Your team will drive product quality improvements in the global product portfolio, focusing on areas where the product development is done from India.  Your team will also be key contributors in the data analytics area. The team will continuously search for opportunities to improve our global efficiency by workload sharing and automation of manual tasks, as the team is expected to grow over time. You are also a contributor in the global management team. You and your team will make a difference every day!

To be successful in this position you need to have a collaborative mindset working closely with product development as well as your global Q&CS peers. You are good at prioritization and decision-making to nurture a sustainable workload for yourself and your team in a fast-paced environment. You can zoom out to see the bigger picture but can also deep dive into a topic when needed. You are able leverage the power of data analytics to take more informed decisions. You are curious and eager to learn!

As a leader you see the strength in people and support them to be their best selves. You build a culture where collaboration and transparency are keys to success. You are communicative and appreciate to work in a global context. You see solutions where others see problems. Diversity & inclusion are key tools for you to build high-performing teams!

You have a university degree in Engineering, and you are an experienced manager from the automotive business. You are respected for your leadership!

Does this sound like a perfect match with your experience and future aspirations? Welcome with an application!