Distribution Capability &Process Dev Mgr

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

Organization: Sales and Marketing – Region India

Location: Bangalore, India

Function / Department: Product & Retail Development

Reports To:

• First line manager: Head of Channel Development  
• Functional manager (indirect reporting): NA

Job Summary:

• • Main objective of this role will be to build capability of distribution network and process development & utilization to meet business objectives
  • Distribution capability includes optimum dealer network, dealer infrastructure and facilities  
  • Work with dealerships to build right management team and their succession plan & operation workforce as per recommendations
  • To identify, develop and implement processes and operational efficiencies to continuously achieve excellence across Region India Dealer network in all functions.

Main Tasks/ Responsibilities / Authorities:

• • Optimizing all Channels; selecting new markets to cover, and developing performance of our existing partnerships
  • Dealership network planning and branding in association with Marcom team

• • Competition distribution network mapping

• • Responsible for implementation of various process projects including digital transformation initiatives across all Region India dealers as per agreed schedule and roll out plan
  • Responsible for overall management of dealership processes across functions.
  • Provide necessary expertise in the designing the necessary tools / methodologies for process development and execution
  • Frequently collaborate and effectively interact with the variety of stakeholders such as functional peer group manager (Sales and Marcom, Parts & logistics, finance, IT ) involving matters between other sub functions
  • Assist competence team to manage the interface with all developers/suppliers/vendors including multimedia course material including development of competence infrastructure at dealerships
  • Process standardization
  • DMS management
  • Partner connect2.0 and Salesforce CRM development
  • Development and approvals for Dealership Workshops for components and equipment Reman, Rebuild and Repurpose

Forums

External: Dealerships, vendors, supplier

Internal: Uptime & Parts team, Sales, D& IT, Marcom & Finance team

Required knowledge & experience:

1. Education/Professional Qualifications/Key skills required for the position:

• • Bachelor’s degree in engineering

• • Minimum of 10 years of dealer management experience in construction equipment industry
  • A strong understanding of the industry and how a dealership operates  
  • Experience of conducting reviews and evaluation of processes
  • Proven ability in project management – keeping several projects moving at once.
  • Ability to identify and implement process efficiencies
  • Ability to solve problems and deal with complexity
  •  Demonstrate ability to independently learn complex methodologies effectively
  • Willingness to work on flexible hours and extensively travel
  • Strong computer skills, proficiency in Microsoft office and usage of other digital tools

2. Additional Important Requirements:

Strong verbal and written communication skills and the ability to present Information effectively to dealerships and management.

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. 

Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.