Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

Do you dream about a better future? Do you want to be part of the building the world we want to live in?

Our world is a world of change.

Our organization is based on people and great teamwork. We are a truly global company; we rely on diversity and together we create a workplace that brings the best out of everyone.

Here at Volvo CE we are driven by the idea that through imagination, hard work and technological innovation we will lead the way towards developing a world that is cleaner, smarter and more connected.

We believe in a sustainable future and with the global construction industry as our arena, we work together with our customers to turn this belief into reality for people everywhere. That is our purpose, and we live and breathe it, every day.  With that, we are “Building Tomorrow”!

Our values are Trust, Passion, Change, Performance and Customer Success, and if they light your inner fire, you might be the next player in our great team!

Right now, we are looking for a person responsible for a dual role of Product Manager – Productivity Services & Business Development Manager – Machine Lifecycle Solutions (Market Area - West)

This position will be based in Bangalore and will report to the Head of Machine Lifecycle solutions

Role Purpose

This is a strategic dual role responsible for:

• Product Leadership for Productivity Services – Define, develop, commercialize, and drive adoption of outcome-based productivity offerings (e.g., pay-per-ton/m³, digital productivity tools, optimization services, telematics-based services). This includes spearheading innovative solutions such as AI-enabled site assessment tools that monitor jobsite conditions and estimate machine production rates.

• Business Development for MLS – Accelerate growth of Machine Lifecycle Solutions offerings (Equipment-as-a-Service, Repair & Maintenance Agreements, digital-enabled services, refurbished assets, trade-ins) in the Western India market, while integrating productivity-linked dimensions into current EaaS contracts traditionally billed on a pay-per-hour basis.

• The role ensures customer value creation, solution profitability, and scalable go-to-market execution while working closely with Sales, Aftermarket, Service, Finance, Data/Telematics, and regional dealer networks.

Key Responsibilities

A.    Product Management – Productivity Services

• Build value proposition, commercial model, pricing, and contract architecture for productivity services.
• Translate customer use cases (mining, infra, ports, industrial, etc.) into scalable service offerings.
• Lead development and deployment of AI-enabled camera solutions for jobsite condition monitoring and machine productivity estimation.
• Work closely with EaaS Product Manager to incorporate productivity-linked metrics into pay-per-hour contracts, enabling hybrid billing models tied to output and efficiency.
• Identify opportunities for onsite pilots, jobsite optimization, and technology adoption.
• Collaborate with telematics, IoT, and digital analytics teams to integrate data-driven service layers.
• Monitor product performance, customer satisfaction, unit economics, and optimize margins.
• Gather customer insights and competitor benchmarking to drive product evolution.
• Drive internal enablement—training regional sales/service teams and dealer staff.

B.    Business Development – Machine Lifecycle Solutions (West)

• Lead commercial development of MLS offerings in the region: Equipment-as-a-Service (EaaS), Repair & Maintenance Agreements (RMA), Outcome-based contracts, Value-added services, Used Equipment / Refurbished asset programs.
• Engage directly with large fleet customers, EPC contractors, infra owners, quarries, mines, and rental operators.
• Collaborate closely with the Market Area West team and regional dealers to identify and cultivate new opportunities, while enabling their capability development in solution and services sales through coaching, joint customer engagements, and structured training initiatives.
• Build long-term strategic accounts and regional partnerships.
• Co-develop proposals with Sales, Service, Finance, and Legal to ensure risk-balanced contracts.
• Deliver monthly pipeline reporting, revenue forecasting, and regional P&L contribution.

KPIs (Key Performance Indicators)

• Productivity service adoption & revenue growth.
• Number and value of MLS contracts signed in the West.
• Customer productivity improvement metrics achieved (tons/hour, fuel/energy per unit output, uptime).
• Asset utilization, fleet lifecycle cost optimization.
• Customer retention, contract renewal, and NPS.
• Service profitability (gross margin, lifecycle cost performance).

Experience & Background

• Background in heavy equipment, EV machinery, construction equipment, mining, port machinery, industrial machinery, or similar B2B capital equipment sectors.
• Experience with rental business models, service contracts, digital telematics, or performance-linked deliveries strongly preferred.
• Proven record of solution selling, service product management, or business development.
• Exposure to dealer ecosystems, service organizations, or aftersales operations is a strong advantage.

Skills & Competencies

Technical / Functional

• Ability to translate customer operations into measurable productivity KPIs.
• Understanding of lifecycle costing, TCO, contract revenue models & risk mitigation.
• Digital familiarity: AI & ML use cases, telematics, IoT dashboards, fleet analytics, usage metrics.
• Ability to interpret operational and performance data.

Commercial

• Strong negotiation skills; ability to close multi-year agreements.
• Pricing model design (hour-based, pay-per-ton, subscription services, outcome contracts).
• Stakeholder management (customer C-suite, dealers, service teams, finance).

Behavioral

• Innovative thinking and curiosity – ability to explore emerging technologies and envision new service models.
• Opportunity spotting, problem solving and commercial creativity – skill in translating customer pain points into viable, monetizable solutions.
• Resilience and adaptability – thriving in ambiguity and building structure where none exists.
• Influencing and storytelling – articulating value propositions to gain buy-in from internal teams and customers.
• Entrepreneurial mindset; ownership and execution bias.
• Customer-centricity and relationship building.
• Cross-functional collaboration.

Interactions

Internal Interactions: Sales, Service Operations, Digital/Telematics, Finance, Legal, Product Management, Sales support, Used Equipment business.

External Interactions: Customers, Dealers, Strategic Partners.

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. 

Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.