Regional Credit Manager- East

Key Responsibilities

Credit
•    Processing of Credit application for the region, including financial analysis of customers, viability analysis of the transaction, checking applicants’ references and credit rating with the credit bureau and recommending the appropriate decision to his / her senior Credit Manager, or to approve the credit application in complete adherence to the laid down policies of credit and approval authorities in VFS
•    Manage end-to-end credit approval process within given Turnaround time (TAT) for the region
•    Maintain a proper, auditable document trail in the VFS IT System (Credit Module) for all credit decisions, starting from the application stage to approval or rejection stage, with a proper rationale and approval record for all decisions, including for exceptions, if any.
•    Maintain up-to-date and complete credit files in the VFS IT System.
•    Adhere to a credit risk culture of an exceptional quality, in terms of established credit guidelines
•    Collaborate with the business team to achieve projected business targets while ensuring to build quality portfolio and always manage delinquencies in his / her region
•    Put the customer first even while declining ineligible credits – understand the need of end-customer, business area, dealers and be empathetic while interacting and communicating with them, always keeping in mind the captive nature of VFS’ financing business while driving an optimal balance between growth and probability of credit losses
•    Engage in development, implementation, review, and monitoring of various credit programs and providing training to the sales team members of his / her region
•    Proactive Micro (front and back testing) and macro risk management (portfolio, segment, brand, industry)
•    Proactively endeavour to obtain additional credit information to support credit decisions at one go and avoid repeated to and fro with customers
•    Provide inputs for developing sound, acceptable credit policies, processes, and procedures 
•    Proactively endeavour to obtain additional credit information to support credit decisions at one go and avoid repeated to and fro with customers 
•    Monitor and report all violations of credit policies to Zonal Credit Manager / Head Risk of VFS India.
•    Implement and fully utilize the VFS management processes and tools
•    Business-oriented, proactive, results-driven and a Personality characterised by the ability to work independently and being self-motivated 
•    Understanding the numbers clearly but also the nature and the risks of the business behind the numbers

Portfolio Management
•    Collaborate with the Sales & Collection team and providing support on the delinquent accounts
•    Provide detailed analysis on what went wrong on delinquent deals along with the learning outcome
•    Manage portfolio of his / her region and work towards reducing delinquencies 
•    Travel to and from any part of India, as required to achieve the business objective, whether in credit or to manage portfolio
•    Proactively communicate and provide MIS to Zonal Credit Manager / Head Risk of VFS India

EDUCATION & PROFESSIONAL EXPERIENCE

•    Chartered Accountant / M.B.A. (Finance) / ICWA / CFA / equivalent post graduate degree from a reputed Business School / University / Institute
•    3-4 years’ of credit underwriting experience in an NBFC or retail bank is a must, of which minimum 2-3 years must be in the credit underwriting of Commercial Vehicles & Construction Equipment loans in India.
•    Although not a must, preference will be given to candidates with (a) a good understanding of leasing and (b) captive finance company experience
•    Sound knowledge of local market, industry trends in CV and CE industries and customer base.
•    Be a self-starter with a demonstrated track record.
•    Willingness to work and adapt to a fast growing & changing environment.
•    Ability to work independently, learn quickly and be proactive.
•    Ability to perform and work well under pressure, good analytical & troubleshooting skills. 
•    Must possess strong English communication skills – verbal and written. Knowledge of Hindi and at least one local language is required.
•    Proficiency in MS Office – Word, Excel and PowerPoint is an essential pre-requisite for this job.