Supply Planner

Service Operations & Technology (SO&T) is the organization within the Volvo Group that secures and develops the service operations and technical solutions our customers depend on, every day, across the globe, for all brands of the Group.

We sit at the heart of the Volvo Group’s service ambition, enabling uptime, trust, profitability, and sustainable growth for customers across the globe.

The world around us is changing fast, and the service business is becoming one of the most strategic growth areas for the Volvo Group. SO&T turns this momentum into action by translating strategy into concrete solutions and stable operations. Guided by a clear Customer First mindset, we work side by side with commercial and operational teams to secure up time, create transparency, and deliver scalable, data driven services that unlock new business models and support a competitive, segmented offer.

Resilience and sustainability are built into everything we do. We design and run robust, AI-enabled processes and systems that strengthen the end-to-end value chain, increase flexibility, and ensure we are always ready when our customers need us. At the same time, we actively contribute to the Volvo Group’s sustainability transformation by enabling circular and electromobility services, reducing emissions and waste in our operations, and helping shape a service ecosystem that is better for our people, our planet, and our company.

Joining SO&T means being part of a diverse, collaborative community who are passionate about developing the Volvo Group’s service business and turning strategy into impact – every decision, every investment, and every step forward.

What you will do

At SO&T you will contribute to the transformation of our company, the transport industry, and society at large. You will manage a portfolio of suppliers and spare parts references for multiple group brands. This includes supplier management, parts availability, backorder handling, and supplier escalation. We also drive the development of the supply planning process through continuous improvement. The work activities are carried out in close collaboration with Volvo Group brands, buyers, engineering, demand/inventory planning.  We offer you a position where you will get an excellent opportunity to build a broad international network both internally and externally.

We are on a journey where we explore new digital solutions with the aim of developing new ways of working. Maintaining and developing these solutions will be an important part of what we do. This is a great time to join us as the cooperative environment and explorative mindset that we have is quite unique.

Responsibilities

• You will have overall responsibility for a portfolio of suppliers and supplier relations  
• You ensure and develop supplier delivery performance
• You provide customers and stakeholders with information on expected delivery date (ETA)
• You actively work to avoid customer backorders
• Secure spare parts availability for our customers by keeping optimal stock levels our European central warehouses.
• Ensure inventory level is coherent with our stock holding policy
• Optimise transport cost
• With a mindset for continuous improvement, you actively participate in finding improvements in the material planning processes
• Explore the network for optimizing deliveries and escalating suppliers in case of deviations

Your future team

At Supply Planning we are responsible for the supply of spare parts from 4000+ suppliers to our European central warehouses. In our team, we truly believe that a supportive environment, curiosity, and team effort gives you a passion for what you do. And when you have that passion, our customers will notice! You will join a new team, giving you the chance to help shape its dynamics and collaboration.

Who are you?

We believe in the power of a diverse, collaborative team. Even if you don’t tick every box, if you’re curious, eager to learn, and ready to step outside your comfort zone, you might be the perfect fit.
To succeed with us, you should be a team player, dedicated to developing both yourself and your colleagues. Additionally, we would like you to bring the following qualities: 

• Minimum of 3-6 years experience in a related area
• Graduate degree in a relevant field (e.g.: Supply Chain management, Operations management, Logistics & Supply Chain)
• Fluency in spoken and written English
• Customer-oriented attitude with a strong willingness to learn
• Continuous improvement experience is a plus
• Excel, Office 365, Power BI proficiency is a plus
• Familiarity with MS Azure, Power Automate, Python (plus)
• Data analytics ability
• Teamwork and communication skills 

Travel: Occasional travel to our Hoskote plant and suppliers across India and Asia.

Location: Bangalore, India

You will be employed by Volvo Group India with attractive employee benefits.

Your working hours will be 11:00 am to 8:30 pm IST, maximizing connection possibilities with colleagues and supplier base distributed mainly over Europe.

Ready for the next move?
If you want to make a real impact in your career, the Service Operations & Technology business is where you want to be. We look forward to meeting you.

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