Supply Planning Manager

Our organization

Service Operations & Technology (SO&T) is the organization within the Volvo Group that secures and develops the service operations and technical solutions our customers depend on, every day, across the globe, for all brands of the Group.

We sit at the heart of the Volvo Group’s service ambition, enabling uptime, trust, profitability, and sustainable growth for customers across the globe.

The world around us is changing fast, and the service business is becoming one of the most strategic growth areas for the Volvo Group. SO&T turns this momentum into action by translating strategy into concrete solutions and stable operations. Guided by a clear Customer First mindset, we work side by side with commercial and operational teams to secure uptime, create transparency, and deliver scalable, data driven services that unlock new business models and support a competitive, segmented offer.

Resilience and sustainability are built into everything we do. We design and run robust, AI-enabled processes and systems that strengthen the end-to-end value chain, increase flexibility, and ensure we are always ready when our customers need us. At the same time, we actively contribute to the Volvo Group’s sustainability transformation by enabling circular and electromobility services, reducing emissions and waste in our operations, and helping shape a service ecosystem that is better for our people, our planet, and our company.

Joining SO&T means being part of a diverse, collaborative community who are passionate about developing the Volvo Group’s service business and turning strategy into impact – every decision, every investment, and every step forward.

Our Region:

The Lyon & International region (L&I) is operating in Lyon with the Renault Trucks Central Warehouse, in Africa, in the Middle East, in Asia and Oceania with 11 Regional Distribution Centers as closed as possible from our customers from Morrocco to Australia. We support all truck brands, VCE and Penta. The multiple flows to deliver parts are monitored and optimized by Supply Planning, Dealer Inventory Management, Transport, Service Center and projects functions, operating all over the region.

We are 780 colleagues, committed to Delivering Excellence and actively promoting safety, diversity, continuous improvement, collaboration, people development and sustainability.

This is us, your new team:

Supply Planning and Dealer Inventory Management (SP-DIM) department has the key asset to manage both sides of the Supply Chain: challenging supplier performance and managing inventory at our dealers. This End to End responsibility enables the team to optimize the full Supply Chain. With nearly 4000 suppliers, more than 200 000 active part numbers and dealers across 146 countries, the playground is huge and taking the most benefit from all our data is key to optimize our flows. We are super active in developing by ourselves all the data tools we need. Continuous improvement is the backbone of our work and each team challenges itself to constantly improve performance. We are located in 12 sites, with a larger team in Lyon. We interact across continents among L&I but also with our colleagues from other Regions.

As a management team we place the individual at the center, promote development and secure a working climate where trust, inclusion, diversity, recognition and customer focus are strong foundations. With our Competence Center in India we aim to expand our Supply Planning workforce. The new team will contribute to manage our large supplier portfolio in close collaboration with the 6 other Supply Planning teams located in Europe. Our new Indian colleagues will be in charge to secure supplier performance towards our 2 European Central Distribution Centers that support a large scope of Volvo Group brands: Volvo Trucks, Renault Trucks, Volvo Construction Equipment, Volvo Penta, Volvo Bus.

What we expect from you

Leadership

Your natural leadership skills are recognized when it comes to motivating and developing your colleagues. You know how to federate your group around a shared vision. Each team member understands how he contributes to customer success and takes the challenges to continuously improve the team result. You secure that each of your team members follows his/her own development plan and nurture his/her reflections. You have a clear idea of the profile mix you need to make your team successful, and you draw the plans to reach it and maintain it.

You will be part of a Regional Management team, exposed to the complexity of a global Supply Chain and you will contribute in setting strategic targets for the Department.

Strong connections for efficient collaboration

To be successful in addressing all the challenges of the Inbound Supply Chain, your team needs strong interfaces with many different stakeholders. Purchasing is a support in the relationship to supplier, SRM (Supplier Relationship Manager) is a prime outreach when facing crisis, DIP (Demand Inventory Planner) is your partner to forecast the needs we send to supplier, CDCs (Central Distribution Center) are the next step downstream. Regular communication to the Brands on risks, crisis, but also successes will also contribute to strengthen the trust with our customers. Last, your team is one of the 7 CMP teams covering the full portfolio of SML suppliers in Europe. Coordination, support and sharing among all these stakeholders is key. In this international network you are both a facilitator and a challenger.

Change Agent

The Supply Planning community is embedded in a journey that will significantly change daily operations, routines and scope. Digitalization of our planning tools brings new opportunities but also new challenges. Firm believer that there is a lot to gain, you secure that the team actively develops its digital mindset and that each one makes his/her own competence shift. Continuous improvement (VPS Volvo Performance System) is the 2nd enabler that allows your team to Perform & Transform at the same time. You bring everyone up to speed with Problem Solving and you grow the team in using the VPS tools with the right mindset, logic and rigor in the daily operations. You Walk the Talk.

With the Competence Center India we aim to grow the capabilities of the team on the E2E Service Market Supply Chain. Challenging the team on understanding all the steps from suppliers to customers and their connections is key.

Who are you?

• You have a first successful experience in people management. You are an energizing, inspiring and coaching leader, helping your people to grow and develop.
• You carry 8 to 10 years of Supply Chain Management experience and preferably working with Global companies.
• You are committed to deliver results.
• You are a change agent that will lead the team in the never-ending journey towards digitalization of our activity and continuous improvement.
• You have successful experiences from Supply chain, Aftermarket or Purchasing and a good understanding of Service Market Supply Chain, the contribution of different actors and stakeholders and the new trends in analytics and citizen development for supply chain planning.
• You have a University degree in engineering or business administration
• You are fully proficient in English and we appreciate exposure to global cultures

Travel : Occasional Asia and Europe

Location: Bangalore, India

You will be employed by Volvo Group India with attractive employee benefits.

Your working hours will be 11:00 am to 8:30 pm IST, maximizing connection possibilities with colleagues and supplier base distributed mainly over Europe.

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