Emerging Team Leader

Position Description

The Emerging Team Leader is a developing front‑line leader responsible for supporting safe, high‑quality, and efficient operations at the Byhalia CDC. This role focuses on learning and applying core leadership behaviors while delivering and coordinating training, supporting standard work, and helping manage daily performance. The Emerging Team Leader works closely with team members, peers, and site leadership to ensure that people are trained, processes are followed, and performance is visible and continuously improving.

Principal Duties and Accountabilities

• Training and Onboarding
• Develop, maintain, and deliver training on products, processes, technologies, and standard work for blue‑ and white‑collar team members.
• Conduct new hire orientation and support the overall onboarding program for the Byhalia CDC.
• Maintain and update training plans, the training matrix, and site‑specific training content on SharePoint and other platforms.
• Ensure all training materials and SOPs are current, accurate, and controlled under proper revision procedures.
• Operational Support and Performance
• Deliver technical and process training on the warehouse floor and in classroom settings to support safe, stable, and efficient operations.
• Use WMS3, OMS, team boards, PBI/Excel, and other systems to monitor performance, support decision making, and communicate priorities.
• Participate in or lead daily huddles and performance touchpoints, using metrics and visual boards to track progress and follow up on actions.
• Support performance management by reinforcing expectations, coaching team members, documenting performance as directed, and partnering with HR when needed.

• Leadership, Communication, and Teamwork
• Model company values and role‑model behavior, including safety first, respect, integrity, professionalism, punctuality, and accountability.
• Communicate clearly, simply, and transparently on safety, quality, daily targets, and changes, adapting style to different audiences (new hires, associates, and leadership).
• Listen actively to team members, encourage collaboration, and involve the team in problem solving and continuous improvement.
• Build trust and support a positive team environment that represents both the Voice of the Customer and the Voice of Our People.
• Continuous Improvement and Safety
• Act as a liaison for continuous improvement initiatives, using VPS, SOPs (Dozuki), 5S, 5 Why, SK/QK, and other tools to support problem solving and stable processes.
• Partner with site leadership on safety and quality training and support the use of My Cority, risk assessments, and root cause analysis activities as directed.
• Ensure standard work is followed, address shortcuts that put people or quality at risk, and contribute to an organized, safe, and compliant workplace.
• Self‑Development and Other Duties
• Take ownership of personal learning and leadership development, seeking feedback from managers, peers, and HR.
• Practice key leadership behaviors daily: communication and listening, decision making, prioritization and sense of urgency, teamwork, role‑model behavior, performance touchpoints, and performance management.
• Share knowledge and best practices to help develop others.
• Perform other related duties as assigned to support the goals of the Byhalia CDC.

Education, Skills, and Experience

• Bachelor’s degree preferred
• Communication and active listening
• Decision making using data and standard work
• Prioritization and sense of urgency in a high‑volume environment
• Teamwork and cross‑functional collaboration
• Role‑model behavior aligned with company values
• Performance touchpoints and feedback
• Performance management fundamentals
• Continuous improvement mindset (VPS, 5S, 5 Why, SK/QK)

Tools and Systems Exposure

• Warehouse Management System (WMS3)
• Email (Outlook / Microsoft 365)
• Power BI and Excel (Microsoft 365)
• VPS / SOP (Dozuki) / 5S / 5 Why / SK / QK (PSM)
• OMS and team performance boards
• My Cority, risk assessment, and EWO/RCA (introductory level)
• Contract Green Book (basic awareness)
• Employee performance tool

Physical Demands

• Employee may be occasionally required to lift 10-20 lbs.
• Ability to sit and stand for extended periods of time
• The ability to remain in a stationary position roughly 80% of the time, as well as the ability to move about the office occasionally (accessing files/storage, office equipment, computers, and other office productivity devices, attending meetings, travel), is required.
• Working on the 1st or 2nd shift is required.