Operations Supervisor - Distribution Center
Byhalia, MS, US, 38611
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
Service Market Logistics (SML) is an organization within Volvo Group Truck Operations (GTO). Our responsibilities are to design, manage, and optimize the supply chain of aftermarket parts for all Volvo Group brands. In North America we support Mack and Volvo Trucks, Volvo Construction Equipment, Volvo Penta, and several Volvo Bus brands. The scope of SML includes transport of material to warehouses, inventory management, management of packaging, and dealer order fulfillment. We ensure that all logistics services are delivered with world class operational excellence utilizing Lean Thinking and Quality at Source.
We operate the Central Distribution Center in Byhalia, MS as well as Regional Distribution Centers across the NA region. The Byhalia CDC is a 1.2 million square foot facility located approximately 25 miles southeast of Memphis, TN. We operate in two shifts, employing approximately 600 union employees.Many growth opportunities wait for leaders who are willing to join our team. We are actively working to establish teams which will take maximum advantage of the diversity in our differences in knowledge, experience, age, gender, and nationality. Our DNA is built upon our Volvo Production System (Lean) and our Volvo Values (Customer Success, Trust, Passion, Change and Performance) are guiding us to continue to succeed in this industry.
Position Summary
We are looking for an experienced Inventory First Line Manager for our Central Distribution Center in Byhalia, MS. The Inventory FLM will report directly to the Ops Support Manager and will be responsible for leading, coordinating, and continuously improving the CDC’s inventory control processes to ensure high levels of inventory accuracy, compliance, and operational excellence across inbound, outbound, and storage functions.
Main activities and responsibilities for these roles
• Lead and coach a team of inventory analysts and auditors to ensure accuracy and compliance in all inventory transactions.
• Drive performance through KPIs such as Inventory Accuracy, Cycle Count Compliance, Stock Adjustment Trends, and Root Cause Resolution Rate.
• Lead and facilitate root cause analysis (A3, 7-step, or kaizen) to address inventory variances, process errors, and systemic issues.
• Support implementation of Lean and Quality at Source principles within the inventory management process.
• Collaborate cross-functionally with operations, quality, and engineering teams to resolve systemic issues impacting material accuracy.
• Oversee and standardize processes for stock adjustments, tag reversals, cycle counts, and blocked stock management.
• Manage and report on inventory accuracy metrics, driving improvement through corrective and preventive actions.
• Ensure timely completion and validation of daily, weekly, and monthly inventory reconciliation processes.
• Conduct process confirmations, audits, and performance reviews to ensure sustainability of standard work and compliance with operational procedures.
• Provide clear communication across shifts and teams to align goals, priorities, and improvement actions.
• Train and develop team members in problem-solving methodology, WMS3 & SAP transaction accuracy, and process discipline.
• Temporarily support alternate shifts or weekend operations when required.
Who are you?
Minimum Education and Experience
• Bachelor’s degree in industrial engineering, Supply Chain, Business Administration, or related field preferred.
• Minimum of 5 years of experience in inventory control, warehouse operations, or supply chain leadership.
• Proven experience leading teams and driving performance in a fast-paced, unionized warehouse environment.
• Strong proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with SAP or similar WMS.
• Demonstrated ability to lead root cause investigations and implement sustainable corrective actions.
• Excellent communication and leadership skills, with ability to influence and collaborate across departments.
• Strong analytical and problem-solving mindset, with focus on continuous improvement.
• Lean, Six Sigma, or similar continuous improvement certification is a plus.
Critical competencies and experience
Market Logistics offers the opportunity to learn about, and impact, all our North American brands. In addition, we offer:
• Comprehensive Health, Vision, and Dental insurance
• Competitive compensation
• Generous Earned Time Off (ETO)
• 401(k) with matching
• Opportunities for professional growth and career development within a global organization
What’s in it for you?
Service Market Logistics offers the opportunity to learn about, and impact, all our North American brands. In addition, we offer:
• Comprehensive Health, Vision, and Dental insurance
• Competitive compensation
• Generous Earned Time Off (ETO)
• 401(k) with matching
• Opportunities for professional growth and career development within a global organization
Ready for the next move?
Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today!
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Group Trucks Operations encompasses all production of the Group’s manufacturing of Volvo, Renault and Mack trucks, as well as engines and transmissions. We also orchestrate the spare parts distribution for Volvo Group’s customers globally and design, operate and optimize logistics and supply chains for all brands. We count 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global footprint offers an opportunity for an international career in a state-of-the-art industrial environment, where continuous improvement is the foundation. As our planet is facing great challenges, we - one of the largest industrial organizations in the world - stand at the forefront of innovation. We are ready to rise to the challenge. Would you like to join us?
Nearest Major Market: Memphis