Senior Training Instructor

What you will do

Location: Chesapeake, VA Volvo Penta North America | Travel: Frequent during training season (Oct–Nov, Jan–Apr) | Format: In person/on site and virtual live instruction

About the team
The Product Training Department for Volvo Penta Region Americas (VPA), headquartered in Chesapeake, Virginia, is responsible for competence development for our dealers and partners within the industrial and marine segments.

Role overview
In this role, you will be responsible for transferring product knowledge to Volvo Penta partners, dealers, OEMs, trainers and internal personnel regarding design and function, diagnostics and repair of all industrial and marine engines, electric and hybrid drive systems, transmissions and control systems via in-person and virtual events. It is also your responsibility to develop learning materials and that all training activities are conducted in a safe, professional, courteous and positive way. Some of your core responsibilities will include:

Key responsibilities

• Provide authorized dealers, partners and trainers with competence development on products and services for the industrial and marine products including engines, transmissions, electronic control systems and hybrid drive systems
• Deliver instructor-led training at local and remote locations both domestic and international
• Assist in driving the Certified External Trainer program to increase overall network training capacity while securing training quality
• Utilize feedback from training participants to continuously improve training activities and content.
• Secure efficiency and effectiveness in training activities
• Develop and implement curriculums to work in conjunction with equipment and online learning materials
• Develop and maintain a high level of technical product knowledge and ensure product information is updated within the curriculums accordingly
• Provide input and support the Train-the-Trainer (TtT) program
• Prepare school locations for scheduled training activities as well as logistics to secure training equipment inventory
• Provide critical insight and contributions to the product training team to execute plans and to achieve set targets
• Collaborate with colleagues within the company and the training community on a regular basis
• Evaluate student feedback and implement improvement opportunities

Travel
Travel for this position will be frequent during training season (October–November, January–April) up to 75% during season.

What you'll bring

To be successful in this role, you have experience instructing classes (in-person and virtual), product troubleshooting, and repair of complex power and drive systems including electric, hybrid, and combustion engines. You bring strong teaching skills, a technical background, and a continuous improvement mindset that improves efficiency and results within the team.

• Experience with electric powertrain and hybrid technologies within a related industry
• In-depth knowledge of retail marine leisure, marine commercial, and/or industrial service trade practices and activities (direct experience or extensive dealer interaction)
• Knowledge of telematics related to connectivity, remote diagnostics, etc.
• Experience with curriculum design
• Demonstrated interpersonal skills and ability to interface with all levels of employees, leaders, customers, suppliers, partners and other stakeholders
• Can read, write, understand and speak English. Bilingual (English plus Spanish, Swedish, French, etc.) a plus 

Basic qualifications

• Proficiency with MS PowerPoint, Excel, Word and Outlook; familiarity with diagnostic programs for troubleshooting
• Excellent communication skills and fluency in speaking and writing English to communicate successfully with internal and external stakeholders at different levels of the organization
• Bachelor’s degree in engineering or technical-related field; or equivalent combination of education and experience
• 3+ years of technical instructor experience in marine, industrial, electrical drive systems, or automotive industries
• Minimum 3–4 years’ combined experience with engine and power systems

Other Considerations: 
To qualify, applicants must be currently legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status 

This job is an on-site position in Chesapeake, Virginia however we provide some flexibility based on Volvo Group work principles and coordination with your manager 

Physical Requirements: 

• Standing, walking, and sitting, including extended periods of each activity
• Ability to lift and move up to 25 pounds
• Using hands and fingers to manipulate objects, tools, or controls
• Reaching with hands and arms
• Working in environments with high noise level
• Ability to see, speak, and hear
• Working in diverse environments, such as industrial, outdoors, or on vessels
• Ability to sustain occasional extended or irregular working hours

Ready for the next move?

Employees operate according to the Volvo Group Code of Conduct and uphold Volvo Group Values. Specifically, Volvo Penta employees are expected to demonstrate and continually develop the following competencies: 

• Respect: You show trust and respect, treating everyone with equal consideration.
• Collaboration: You foster partnerships and work cooperatively with others to achieve goals.
• Trust: You earn the confidence of others through honesty, integrity, and authenticity.
• Stakeholder Management: You effectively engage with people, regardless of their position.
• Self-Development: You pursue growth and embrace new challenges through diverse learning methods.
• Change Management: You recognize that people respond to change uniquely and support them with empathy, preparing for successful transitions.
• Influencing: You assist colleagues by sharing ideas and ensuring your communication is clear and impactful.
• Strategic Mindset: You anticipate future opportunities and transform them into actionable strategies and plans.
• Networking: You proactively build both formal and informal relationships throughout the organization.
• Accountability: You accept responsibility and fulfill your commitments.
• Managing Ambiguity: You operate efficiently even when circumstances are uncertain or unclear.
• Customer Focus: You provide customer-driven solutions, keeping dealer experience as a top priority.