Regional Sales Centre Parts Advisor - Coventry
Coventry, GB, CV3 4PW
Regional Sales Centre Parts Advisor – Coventry
Competitive salary + commission scheme dependant on achieving part sales & profit targets.
Hrs: Rotating weekly – 0800hrs to 1630hrs/0830hrs to 1700hrs
The Opportunity
We are looking for a Parts Advisor to join our Regional Sales Centre South & East team and play a key role in driving aftersales sales growth across the dealer region.
Working as part of a dynamic internal sales team, you will help maintain our strong performance in parts sales while actively driving the conversion of parts opportunities into back counter fitted sales.
This is a commercially focused role where customer service, product knowledge and proactive sales activity are essential. You will work closely with dealerships and regional parts teams to ensure customers receive an accurate, consistent and professional parts sales and delivery service
About you
We are looking for a commercially minded and sales driven individual who enjoys building relationships and identifying opportunities to grow business.
You will ideally have:
- Experience within parts sales, automotive, commercial vehicles or the transport industry.
- Sound knowledge of truck, bus, coach and trailer parts.
- An understanding of the transport industry and competitor landscape.
- Strong sales and customer service skills.
- Excellent written and verbal communication skills.
- Strong marketing and analytical skills.
- Good attention to detail and excellent organisational skills.
- A proactive, enthusiastic and approachable personality.
- The ability to communicate effectively with a wide range of stakeholders.
- A flexible approach to changing workloads and priorities.
About the role
As a Regional Sales Centre Parts Advisor, you will:
- Proactively upsell and cross sell genuine Volvo parts and All Makes products.
- Promote ongoing parts and labour campaigns across truck, bus and coach products.
- Manage inbound telephone, email and other customer communications for all dealerships within the region.
- Identify sales opportunities and maximise parts turnover and profitability.
- Maintain accurate lost sales reporting and pipeline management.
- Liaise with regional parts teams daily to confirm delivery availability, opening hours, capacity and customer requirements.
- Build strong working relationships with dealerships, customers and internal stakeholders.
- Support proactive promotional activity to increase parts and labour sales.
- Help identify opportunities to convert parts sales into back-counter fitted sales.
- Ensure all activities are carried out in accordance with Volvo Group UK standards for health, safety, quality and environmental care.
- Carry out any other reasonable duties requested by your manager.
What’s in it for you?
- Competitive salary + bonus scheme
- Generous pension plan
- Enhanced paternity, maternity, foster leave
- many benefits for yourself family and friends
Ready for the next move?
This is an excellent opportunity to develop your career within a professional Volvo Trucks environment and become an important part of a regional sales operation.
You will have the opportunity to use your commercial and parts knowledge to make a measurable contribution to sales growth, customer satisfaction and dealership performance across the South & East region.
If you are sales-focused, commercially driven and passionate about the transport industry, we would love to hear from you.
Apply today and become part of our Regional Sales Centre team
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.