Sales Support Analyst (Temporary) - Affirmative for People with Disabilities

Our Commitment

At the Volvo Group, we believe that diverse perspectives, experiences, and talents drive innovation and strengthen our ability to create prosperity through transport solutions. We are committed to fostering an inclusive workplace built on equal opportunities for everyone.

This is an affirmative opportunity for people with disabilities, reinforcing our commitment to building increasingly diverse and inclusive teams.

Who we are

Our employees describe Volvo Penta as a great place to work, built upon respect and commitment.  We encourage people to take responsibility and offer exciting assignments in a highly innovative environment. We trust our colleagues to do their best and we always value opinions and new ideas. We believe that high performance comes from having fun at work, great collaboration, trust and the openness to think outside the box. 

The Sales Support Analyst for Industrial Engines is responsible for supporting the Sales and Commercial Operations teams by ensuring accurate execution of administrative and operational processes related to industrial equipment sales. This role contributes for efficient pricing management, order intake, data accuracy and coordination between internal departments such as finance, front office, logistics, parts and service, helping the sales team focus on customer engagement and revenue generation.

This position plays an important role in maintaining operational discipline, improving internal controls requirements, supporting commercial documentation and ensuring timely processing of orders and customer requests – all processes in accordance with Volvo Penta compliance and Business Manual rules.

Your main responsibilities will include

• Support the sales team with administrative and operational activities related to price lists updates, reason plan vs. actual analysis and customer documentation;
• Maintain organized records of quotations, customer orders, sales contracts and general commercial documentation;
• Communicate to front-office all data related to new orders from customers ensuring accuracy, requested delivery dates, product specifications, pricing and delivery conditions;
• Support the resolution of administrative issues related to approvals, orders, documentation and invoicing;
• Execute the commission analysis and request payment approval, according to commercial policies and following the defined governance process/flow;
• Registration of new customers in the Volvo Penta systems and its credit line documentation management together with Volvo Financial Services;
• Identify opportunities to improve efficiency in administrative workflows and documentation management reaching company expectations and requirements;
• Support the Industrial Business Manager to guarantee sales process governance and accuracy in accordance with the Volvo Internal Controls procedures and feedback;

To succeed in this role, you’ll need to bring:

• Knowledge and experience in Sales Administration processes
• Organization and discipline oriented, attention to detail and data accuracy
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Power BI)
• Proactivity, ownership and assertive communication skills
• Availability for travel (national and international), low frequency
• Action-oriented mindset with a constant drive for achieving the best results

Educational Background and Qualifications:

• Bachelor’s degree in Business Administration, Economics, International Business or related
• Good experience in sales support, administration or commercial operations
• Knowledge of Diesel engines and/or AG/CE machinery market is considered a plus
• Knowledge and experience in Internal Controls / Auditing processes is a plus
• Strong organizational skills, attention to compliance rules and teamwork
• Advanced English and Spanish

What do we offer:

Health and Well-being for You and Your Family:

• Medical and dental insurance plans;
• On-site medical clinic;
• Pharmacy assistance program;
• Reimbursement for corrective lenses (ophthalmology);
• Sick leave assistance;
• Childcare allowance;
• Special education allowance;
• Extended maternity and paternity leave.

Meals:

• Meal and food vouchers and on-site meals (depending on work location).

Transportation:

• Company-provided shuttle transportation.

Financial Security:

• Profit Sharing Program (PLR);
• Private pension plan – Vikingprev;
• Life insurance.

Convenience and Quality of Life:

• Volvo Association Club;
• Access to a wellness app with partner gyms and fitness studios.

* * Benefits are granted in accordance with legal eligibility requirements and internal company policies.