Commercial Solutions Engineer
Dublin, VA, US, 24084 Greensboro, NC, US, 27409
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
The Commercial Solutions Engineer is the primary commercial decision-maker for complex and nonstandard customer solution requests. The role owns the end-to-end commercial customer adaptation quotation process, from initial opportunity assessment through solution strategy, pricing, approval, quotation delivery, implementation handoff, and outcome review.
Operating at the intersection of Sales, Product Management, Engineering, and Operations, the Commercial Solutions Engineer will develop a deep understanding of Volvo truck configurations and offering and exercise independent reasoning and delegated decision authority to determine whether, how, and under what commercial conditions Volvo should fulfill a technical customer request.
The role balances customer value, technical and operational complexity, profitability, product portfolio strategy, and long-term business impact. The Commercial Solutions Engineer is expected to resolve matters within established authority levels, engage cross-functional stakeholders when their expertise or approval is required, and escalate only those decisions that exceed defined financial, technical, legal, or policy thresholds.
The position is accountable not only for individual commercial decisions, but also for strengthening the decision frameworks, processes, and product strategies used to address future customer needs.
Key Responsibilities
End-to-End Commercial Customer Adaptation (CA) Process Ownership
• Own the commercial evaluation of complex and nonstandard customer requests from initial intake through final decision, quotation delivery, implementation handoff, and outcome review.
• Coordinate the complete process flow across Sales, Pricing, Engineering, Product Management, Strategy, and other stakeholders.
Product and Technical Knowledge
• Develop and maintain strong knowledge of Volvo Trucks products, specifications, features, options, and applications to support accurate vehicle configuration and customer solutions.
• Translate complex technical requirements into commercially sound recommendations, serving as a trusted product resource for sales, dealers, customers, and cross-functional partners.
Commercial Judgment and Decision Authority
• Exercise independent reasoning and delegated authority to approve, conditionally approve, decline, or escalate customer solution requests.
• Evaluate whether customer value and expected financial return justify engineering effort, operational complexity, timing, risk, and long-term support requirements.
Portfolio and Offering Strategy
• Determine when customer needs should be addressed through existing portfolio offerings and when custom development may be commercially justified.
• Translate quotation activity into actionable recommendations regarding which offerings Volvo should standardize, expand, modify, partner to provide, or discontinue.
Strategic Market and Customer Analysis
• Synthesize market developments, customer behavior, competitive activity, and technology trends into implications for CA and commercial strategy and product direction.
• Identify future customer requirements and recommend proactive CA portfolio, pricing, or process responses.
Executive Customer and Stakeholder Engagement
• Lead strategic technical and commercial CA discussions with major customers, dealers, sales leadership, and internal executives.
• Present complex CA recommendations in clear business terms, including customer value, financial impact, strategic fit, risks, alternatives, and implementation requirements.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
Education
Bachelor’s or master’s degree in Engineering or equivalent industry experience.
Experience
• Three or more years of progressively responsible experience in engineering, technical sales, product management, or strategic quotation management within the heavy-duty automotive or a related industry.
• Demonstrated experience making complex commercial decisions involving competing customer, financial, technical, and operational considerations.
• Experience leading cross-functional work without relying solely on direct reporting authority.
• Experience developing pricing recommendations, business cases, portfolio strategies, or customer solution strategies.
• Excellent written and oral communication skills.
Ready for the next move?
If you want to make a real impact in your career, Volvo Trucks is where you want to be. We look forward to meeting you.
Posting closes on 11/18/2026.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Nearest Major Market: Blacksburg
Nearest Secondary Market: Virginia