Intern: Operations Support (Summer 2026)

About the Role

Volvo Group offers the opportunity to work in a dynamic and team-focused environment in a company that is well known for its state-of-the-art company culture and benefits. Our culture is about how we interact with each other, our customers, and with society as a whole. It helps us to achieve our business objectives, is firmly rooted in our history, and is critical to our company’s long-term success. It is the foundation on which everything else is built. 

Volvo Group is defined by a set of five carefully chosen values, which include Customer Success, Trust, Passion, Change, and Performance. These values are a major force in guiding our day-to-day behavior and drive our decision making at all levels of the organization. Our values are easy to understand, and yet fundamentally important. They express our shared beliefs across countries and entities to form the basis for a high-performing culture that can help maximize the full potential of the organization. 

Would you like to be a part of our team and join us on our journey? 
 Service Operations & Technology (SO&T) is the organization within the Volvo Group that secures and develops the service operations and technical solutions our customers depend on, every day, across the globe, for all brands of the Group. We sit at the heart of the Volvo Group’s service ambition, enabling uptime, trust, profitability, and sustainable growth for customers across the globe. 
The world around us is changing fast, and the service business is becoming one of the most strategic growth areas for the Volvo Group. SO&T turns this momentum into action by translating strategy into concrete solutions and stable operations. Guided by a clear Customer First mindset, we work side by side with commercial and operational teams to secure uptime, create transparency, and deliver scalable, data driven services that unlock new business models and support a competitive, segmented offer. 

Resilience and sustainability are built into everything we do. We design and run robust, AI enabled processes and systems that strengthen the end to end value chain, increase flexibility, and ensure we are always ready when our customers need us. At the same time, we actively contribute to the Volvo Group’s sustainability transformation by enabling circular and electromobility services, reducing emissions and waste in our operations, and helping shape a service ecosystem that is better for our people, our planet, and our company. 

This position is on site in Elkridge, MD from May - August.

What’s in it for you?

The internship/co-op role provides students with the opportunity to apply academic knowledge and skills in a professional environment, and to support/promote the student's career goals through contact with professionals in their field of study. The internship experience enables students to participate in professional activities for Volvo Group Trucks by working on important and innovative projects. Internships are structured learning experiences where interns/coops and our full time professionals work together on projects within their selected organization. The internship allows students to integrate knowledge and skills in a manner that is mutually beneficial to the student and Volvo Group Trucks.

What you will do

The Intern/Co-op will be tasked with:
- Developing and maintaining VPS communication tools, and standardization across Baltimore RDC. 
- Assist with designing and developing pamphlets of the Lean tools (5S, 7 Wastes, Safety pyramid, etc.) as describe procedures using Dozuki – Governance of PSM, Ideas, SOP, etc. 
- Develop training portfolio for IWs: VPS tools (5S, 7 wastes, PSM, Safety, etc.) will be a key activity for this internship. 
- Assist with research and data collection. 
- Research Industry 4.0 cases in the Baltimore warehouse with the objective to develop and improve our processes.

Who are you?

Minimum Education/Skills Required:
- Applicants must be currently enrolled and pursuing a degree in Business or Logistics Engineering or Industrial Engineering, with a focus on Supply-chain or logistics Management at an accredited school and have completed 30 semester hours prior to the start of the co-op.
- Applicants must have a minimum cumulative grade point average of 3.0
- Applicants should be interested in pursuing a professional career in Logistics/Logistics Engineering, supply chain or Business Management with an interest in Lean
- Applicants should be proficient in Microsoft Office Applications (Excel, Access, Word, Power BI, SharePoint, PowerApps and PowerPoint)
- Applicants should have knowledge of SQL and IOS programming languages

Required Competencies:
•    Creativity
•    Effective professional verbal, written and interpersonal communication skills
•    Proactive approach
•    Customer Focus
•    Technical Skills
•    Peer Relationships
•    Integrity and Trust
•    Standing Alone
•    Action Oriented

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.