Training Material Developer

Training Material Developer

Focusing on creating innovative digital learning experiences to support technicians and service teams.

• Role overview: The Training Material Developer is tasked with designing and developing modern, interactive training programs using advanced technologies like AI video avatars and 360° product walkarounds to enhance learning accessibility and impact.  

• Core responsibilities: Key duties include creating diverse training content, collaborating with subject matter experts, conducting needs assessments, evaluating training effectiveness, updating materials, and facilitating sessions, all while leveraging digital learning technologies.  

• Required skills and qualifications: Essential qualifications include expertise in instructional design, proficiency with e-learning tools such as Articulate Rise, Storyline, and Synthesia, graphic design skills, experience with translations, and a strong interest in AI and immersive training innovations, supported by a related bachelor's degree.  

• Additional details and competencies: The role involves creating various learning products, supporting digital transformation, managing content documentation, collaborating closely with stakeholders, and requires competencies like customer focus, decision quality, and adaptability, alongside benefits such as competitive salary, career growth, and flexible work options.  

At Prevost, we are shaping the future of service training by creating modern, engaging, and highly effective digital learning experiences. We are looking for a creative and motivated Training Material Developer who is passionate about e-learning, technology, and helping others learn in new ways. In this role, you will help accelerate the digitization culture at Prevost by developing innovative training solutions that support our technicians, service teams, and new product launches.This is an exciting opportunity for someone who enjoys combining instructional design, multimedia development, and emerging technologies such as AI video avatars, interactive elearning, and 360° walkaround training experiences for our newest products. The ideal candidate will bring strong development skills, curiosity, creativity, and a desire to make learning more accessible, interactive, and impactful across Prevost. 

Core Responsibilities:

• Program design and development: Create and design training programs, courses, and materials for different learning audiences.

• Content creation: Develop a variety of training materials, including e-learning modules, manuals, presentations, job aids, and videos.

• Collaboration: Work with subject matter experts (SMEs) to gather information and ensure the content is accurate, relevant, and up to date.

• Needs assessment: Conduct needs assessments to identify skill gaps and determine training requirements.

• Evaluation: Evaluate the effectiveness of training programs through feedback, assessments, and other metrics. 

• Content updates: Maintain and update existing training materials to keep them current. Handling translations where needed.  

• Digital learning technology: Use advanced e-learning tools and multimedia technologies to create interactive, engaging, and learner-focused training experiences, including AI-supported video content and immersive digital product training.

• Facilitation: Facilitate training sessions or workshops as needed.  

Required skills and qualifications:

• Instructional design: A strong understanding of instructional design principles and adult learning theories is essential. 

• Technical proficiency: Experience with common software like Microsoft Office Suite (Word, PowerPoint) and multimedia tools is often required. Experience creating advanced technical training based on mechanical and/or electrical systems would be beneficial.  

• E-learning development expertise: Excellent hands-on skills with Articulate Rise, Articulate Storyline, and Synthesia are required, with the ability to develop polished, interactive, and professional e-learning modules from concept to final delivery.

• Photo and graphic design experience: Strong experience creating and editing visual assets, including photos, graphics, layouts, icons, and branded design elements that enhance digital learning experiences. 

• Translations: Ability to create and/or direct experience with conducting eLearning and multimedia translations.  

• AI and immersive training innovation: Experience or strong interest in AI avatars, AI-supported training content, digital storytelling, and 360° product walkaround training is highly valued.

• Communication: Excellent communication and collaboration skills are necessary to work with SMEs and other stakeholders.

• Analytical thinking: The ability to analyze training needs and evaluate program effectiveness is crucial. 

• Educational background: A Bachelor's degree in a related field like Education, Instructional Design, Multimedia Design, or a related area. A masters degree or post graduate certificates in a related field would be beneficial.  

• Mindset: A demonstrated eagerness to learn and collaborate. 

Additional Responsibilities:  

• Develop high-quality learning and performance products, including job aids, participant and facilitator guides, interactive PDFs, microlearning videos, SCORM-based e-learning objects, reusable learning objects, PowerPoint presentations, technical manuals, and user guides.

• Design and develop engaging digital learning experiences using Articulate Rise, Articulate Storyline, and Synthesia, including AI-avatar videos, interactive scenarios, and product-focused digital training assets.

• Create and enhance photos, graphics, layouts, and visual design elements that support engaging, professional, and brand-aligned e-learning content.

• Support the digital transformation of Prevost training by helping introduce innovative learning formats, including AI-enabled training, virtual product demonstrations, and 360° walkaround training for new products.

• After project’s initial launch with the Learning Program Manager (LPM)  and senior stakeholders, you will collaborate directly with subject matter experts (SMEs) to collect content, gain input during the iterative development process, and receive sign-off at the SME level.    

• In partnership with the LPM (and Sr. Manager when project warrants it), you will present your solution design to senior stakeholders at the launch of new projects and at identified milestones during the development process.  

• When needed, you and others on the Learning and Performance team will defend the approach taken to solve the performance needs targeted.    

• When your solution is an ILT or VILT, early on in the development process, you are expected to consult the facilitators (trainers) who will be delivering the learning and performance product.   

• When your solution is an ILT or VILT, you will be expected to participate in the Train-The-Trainer to ensure your vision comes to life during delivery.   

• You will define and write sound learning objectives that tie directly to the business objectives and evaluation strategy.  

• You are expected to manage your documentation, originals, versions, and final products in accordance with the folder hierarchy, repositories, and content management processes established by the team.  

• You will be expected to continuously upskill yourself in the learning profession by learning new development software, keeping current on mega trends in the learning and performance field, and obtaining relevant certificates and certifications.  

• Communicate effectively and efficiently, in writing and verbally.  

• Other responsibilities as assigned by manager or management.  

• Occasional domestic travel and international is required.  

Who are you?

• Do you enjoy building learning experiences that are modern, practical, and memorable? Are you energized by technology, creativity, and the opportunity to help others succeed? If so, we would be excited to grow with you. In this role, you will bring:

• You have a bachelor's degree in Instructional Design, Adult Education, Organizational Development, or equivalent.  

• You have at least 5 years of experience designing and developing innovative learning solutions to include experience with curriculum development.

• You have excellent experience developing e-learning with Articulate Rise, Articulate Storyline, Synthesia, learning technologies, mobile learning, or human performance improvement solutions.

• You have strong photo editing and graphic design skills, with the ability to create clean, visually appealing, and brand-consistent learning materials. 

• It is preferred that you have experience in the bus, heavy duty or medium duty truck or automotive industry desirable.  

• You are curious about the future of learning and excited to help promote digital training, AI avatars, and immersive product learning experiences across Prevost.

Critical Competencies:

• Customer Focus  

• Decision Quality  

• Self-Development  

• Business Insight  

• Action Oriented  

• Collaborates  

• Situational Adaptability   

• Integrity and Trust  

• Manages complexity   

Benefits:

• Competitive salary and benefits package

• Opportunities for career growth and advancement

• Comprehensive training and development programs

• Flexible work hours and work-from-home options

• Dynamic and collaborative work environment with a supportive team