Application Operation Specialist
Göteborg, SE, 417 15
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
About the position
This position occurs as part of the Group Truck Technology (GTT) onsite team within the Digital Simulation Platform organization of GTT located in Lundby.
The application operation specialist is to secure GTT Engineering activities. This position will act as a contact for stakeholders within physical test and lab. In this role, it is critical to work together with local and global colleagues to deliver
support and new and upgraded infrastructure for business solutions.
This position performs analytical, technical, and administrative work to support local users and test cells environment. You will also standalone help stakeholders to set up technical solution. The mission is to support users of IT systems by identifying defects, proposing changes, and driving improvement activities for an assigned application or group of applications. From routine issues to complex challenges, this position is dedicated to maintaining uninterrupted run-time services vital to our business operations. In addition to promptly resolving issues and providing temporary workarounds, you will prioritize the automation of repetitive tasks to enhance operational efficiency and scalability. With a comprehensive end-to-end mindset, you diligently address issues across the entire application lifecycle, all while maintaining a keen focus on cybersecurity to safeguard our assets and data. Furthermore, you are committed to fostering a culture of innovation, continuously optimizing processes, enriching user experiences, and delivering tangible strategic value to our organization
Who are you?
You are someone who can advise best digital & IT solutions for digital transformation projects and products. Your expertise is a key component of a successful digital transformation processes making them efficient and effective. You are a strong contributor to your own team recognized by the team members and team's stakeholders (e.g. Delivery Portfolio Manager, Business Owner etc.).
Someone who dares trying (and maybe failing). Someone who drives. You take actions in order to reach your targets. You are structured and you use your networks to get things done. You grow accountability in the team. You are aware of your potential development areas and are eager to learn and continuously improve.
Key responsibilities
- Proactively learn and suggest hosting capabilities and best practices for application delivery teams
- Ensure quality and continuous improvements with respect to availability, capacity, security and IT service continuity in delivered application operation and application hosting services interacting with internal and third-party infrastructure teams.
- Follow cyber-security requirements and raise security issues were discovered.
- Advisory and support to stakeholders to gather and identify their needs and problems and what solution would best address them.
- Provide support, conduct pre-check and preventive maintenance tasks according to Support Service agreements to the industrial, commercial and engineering locations.
- Work functionally on, incident, problem, knowledge and change management processes & roles, essential for runtime quality of the application. Is also responsible for operational documentation for implemented application components.
- Monitor application performance and implement optimizations in order to minimize outages.
- Guardian of the value proposition in every aspect of the Agile delivery process
Required Competencies
- Application operation
- Broad IT background including hardware, software and network support.
- Selected IT infrastructure areas like Windows (client & server, Linux, Databases (Oracle, SQL server, PostgreSQL).
- Experience of working in agile team.
- Dedicated to delivering customer value.
- Work patiently with stakeholder who are frustrated and need issues to be resolved quickly or helpful guidance with using the solutions.
- Fluency in English and Swedish , both written and spoken.
- Interest in the end users’ needs regarding IT.
Desirable Competences/Certificates
- ITIL Foundation
- Agile SAFe
Ready for the next move?
For questions and queries, feel free to contact the hiring manager, Lena Carlsson Beckmann at: lena.beckmann.carlsson@volvo.com
Last application date: 30th November 2024
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you’ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.