Commercial Owner - Partner Operations
Göteborg, SE, 417 15
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
As the Commercial Owner, Partner Operations, you will set the vision for processes and workflows in our digital solutions for diagnostics, maintenance, and repair processes for OEMs and Dealers. You will drive the business requirements roadmap and secure implementation in close collaboration with our Marine and Industrial business units, Digital & IT (D&IT), and various stakeholders—delivering easy-to-use and efficient processes and systems for our business partners.
You will translate the company’s strategic direction and priorities into the digital landscape of our partner workshop processes, ensuring it meets their current and future needs.
Current main workshop processes landscape (Product Center & Vodia)
- Drive strategic needs from a user perspective on operational processes and diagnostics.
- Serve as the primary contact for change requests, functionality upgrades, and prioritization.
- Maintain a backlog in collaboration with D&IT and business units.
- Work with the Change & Transformation Manager to activate updates and communicate news.
Future workshop processes and partner operations
- Define needs, targets, and scope for business partners’ future workshop processes, in collaboration with D&IT, Technology, and business units.
- Plan development from concept to launch using agile methodology.
- Drive launch planning and backlog prioritization to ensure timely delivery.
- Govern operations and manage updates based on feedback from operations and business stakeholders, in line with the defined strategy.
Who are you?
You are curious, open-minded, and enjoy teamwork, yet you are not afraid to make decisive choices. Your collaborative, analytical, and solution-oriented mindset helps you define the path forward, ensuring that your initiatives deliver maximum impact and drive meaningful outcomes.
Your Profile
- Strong understanding of diagnostic and workshop processes related to maintenance and repair, as well as knowledge of the Volvo Penta Marine fleet setup and its diverse needs to ensure an efficient service market operation.
- Proven ability to define strategic concepts and translate complex business needs into actionable roadmaps.
- Experience in implementing and reinforcing new processes within a dealer operational context.
- Skilled in managing complex governance structures and strategic projects.
- Capable of engaging in both strategic discussions and operational details, collaborating effectively with internal and external stakeholders.
- Familiar with digital business development, service design, customer journey mapping, and user experience, and the value they bring.
Why Join Us?
You will be part of a dedicated team committed to making a difference for our customers and business partners globally. By guiding our future digital direction and priorities while focusing on continuous improvement and long-term digital stability, you will help refine and develop solutions that truly support our partners.
If you are excited about working in a global, collaborative environment where your contributions make a real impact, we could be the perfect fit for you.
Ready for the next move?
We are curious to hear from you, so don’t hesitate to reach out to me if you have questions about the role.
Sara Sundström, Director Digital Experience & Services Operation, sara.sundstrom.2@volvo.com
Last application date: September 7
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.