Customer Success Manager
Göteborg, SE, 417 15
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Join our innovative team and shape the future of transport and logistics!
As our customers grow, we grow with them—and we’re now looking for a Customer Success Manager to make sure they succeed every step of the way.
This role goes beyond just supporting existing customers. You’ll be deeply involved in the implementation of new clients, guiding them from onboarding through to full adoption of our platform. You’ll work closely with users to ensure they get up and running quickly, smoothly, and with full confidence in our solution.
Once customers are onboarded, you’ll be key in continuing to build and maintain strong, long-term relationships by providing excellent customer support. Through our help center you’ll be the person they turn to for advice, insight, and support. By understanding their needs and goals, you’ll help them extract real value from our platform—while also identifying opportunities for expansion, renewal, and deeper engagement.
You’ll also play an active role in identifying and reaching out to new customer prospects, working in close collaboration with sales to support outreach initiatives and help expand our customer base. Your insights into customer needs and market fit will help inform how we communicate our value and engage with new potential clients.
But this is not just a client-facing role. At Logivity, we work cross-functionally, and your perspective from the field will be crucial in shaping our evolving services. You’ll collaborate with teams across the business—from product development and sales to operations and leadership—helping inform new features, customer journeys, and service offerings. From time to time, you’ll also pitch in on internal initiatives, whether that’s helping to refine a process, supporting a new service rollout, or taking care of essential administrative tasks that keep the engine running.
We believe this is a great role for someone who’s proactive, structured, and people-focused. You enjoy building relationships, managing complex situations, and solving problems before they become issues. You’re just as comfortable mapping a customer journey as you are getting hands-on during a platform rollout. You probably have a few years of experience in a SaaS or tech environment, ideally in logistics, supply chain, or another operationally complex space. You’re fluent in both Swedish and English, you’re based in or near Gothenburg and hold a valid Swedish work permit and you’re excited about joining a high-growth company where flexibility, collaboration, and ownership are part of everyday life.
If you're looking for a role where you can make a measurable impact in a fantastic industry, Logivity could be the right place for you.
We’re reviewing applications on a rolling basis, and the position may be filled before the final deadline 2025-08-22. If you’re interested, don’t wait.
Apply today or reach out directly to our Head of Sales, Alexander Berg, at alexander.berg@logivity.com.
Let’s build the future of logistics—together.
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Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Logivity is a spin-off from the Volvo Group, offering digital solutions to the transport industry. We're bringing a next-generation, open logistics platform to the market, designed to transform the industry by addressing inefficiencies and promoting sustainable transport solutions. Our aim is to make all transport sustainable by using the power of shared data and trusted collaboration, thereby playing a vital role towards net zero emission transportation.