Manager for Quality, Strategy & Processes within Aftermarket Technology

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

Do you want to have fun, develop and deliver in a truly global and diverse team combining technology and business? Are you looking for an impactful position creating customer value?

Aftermarket Technology (AMT) is a global entity working to secure customer loyalty and to maximize the uptime of the vehicles for Volvo Group Trucks brands. Customers’ success is our focus.

For each vehicle launched on the market, we engineer solutions securing workshop autonomy, maintenance efficiency and maintenance effectiveness. We deliver Diagnostic solutions, operations and procedures, Spare Parts assortment and information, Repair and Maintenance Solutions, Service Planning, Special Tools and Standard Times. We are engaged in future technologies for both vehicles and uptime services. We are focusing on truck as a software, electromobility, automated vehicles, connectivity, digitization and predictive care for our customers.

We are accountable for the maintainability of the vehicles: with a clear repair strategy in mind we influence the design and the technology choices. We make our vehicles and components easy to diagnose, maintain and repair. We improve the vehicle uptime, customers’ success and thus the Volvo Group profitability.

Join Our Team as the Manager for Quality, Strategy & Processes within Aftermarket Technology! Are you ready to take on an exciting leadership role that drives continuous improvement and significantly impacts our company's success? As the Manager for Quality, Strategy & Processes, you are given the opportunity to shape and drive the development of Aftermarket Technology together with leadership team and a global organization of skilled, dedicated to excellence, committed colleagues. 
 

What You Will Do:
•    Lead and Collaborate: Build a robust network and foster collaboration across Group Trucks Technology, the Truck brand organization, and business partners to achieve our strategic objectives.
•    Drive Strategy & Portfolio Management: Oversee the complete Aftermarket Technology function, ensuring alignment with set goals and objectives.
•    Lead Operational Excellence towards Quality and Safety: Work closely with various departments within GTT and truck brands to ensure that quality reports and customer issues are addressed with utmost care and diligence. Promote proactive safety and quality initiatives.
•    Enhance Aftermarket Services: Manage second and third-line support for aftermarket services, utilizing advanced analytics to continuously improve the quality of our aftermarket deliveries.
•    Stakeholder Management: Effectively manage stakeholder expectations while striving for operational excellence in aftermarket technology.
•    Support Compliance: Ensure compliance and proactive development in the area of electric technical safety.
•    Cultivate a Growth Mindset: Foster an inclusive work environment and innovative culture that attracts and retains top talent. Inspire your team to excel in a global setting.

Who You Are:
You are a passionate leader who thrives at the intersection of people and technology. Your approach is rooted in simplicity, empowerment, and accountability. You are dedicated to growing competencies, knowledge, and professionalism within your team, always with a customer success mindset.

We believe you are an experienced and inclusive leader who inspires teams to deliver high-quality results on time. Your strong customer orientation and proven ability to build high-performing teams will be vital in driving our success.

As a mentor and coach, your empathetic and integrity-driven leadership fosters trust, collaboration, and creativity. You bring a proactive attitude, structured mindset, and expertise in change management to implement processes and drive continuous improvement. You envision yourself thriving in a fast-paced international environment, where your excellent communication skills and passion for product safety and quality can shine.

You live the Volvo Group Values with high integrity and trust. Your negotiation, networking and perseverance skills will be key assets to interface with engineering, sales colleagues and GTX departments.

Qualifications:
•    Master’s degree in engineering or equivalent.
•    Several years of experience in product development, preferably within the automotive industry.
•    Proven experience in leading teams in an international and multi-site environment.
•    Experience managing external collaborations with partners and service providers.

Join us and be a part of our journey towards excellence in the Aftermarket Technology Field.

Position reports to:
Vice President Aftermarket Technology
Main location for this position will be Gothenburg Sweden.
 

Curious? Don’t hesitate to reach out! 
If you have questions regarding this role, please contact Hiring Manager Dinesh Babu, dinesh.babu@volvo.com
We look forward to your application! Please apply no later than the 2nd of March 2025. 

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you’ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.