Senior UX Designer - Parts & Services Marketplace
Göteborg, SE, 417 15
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Volvo Construction Equipment (VCE)
Context: Parts & Services Marketplace
The Volvo CE Parts & Services Marketplace is a core part of Volvo Connect, enabling dealers, customers, and internal teams to discover, purchase, subscribe to, and manage digital services and parts throughout the machine lifecycle. The marketplace supports complex B2B and B2B2C journeys such as service configuration, pricing, subscription management, provisioning, and billing, and is a key component of the Soft Offer Management (SOM) initiative that modernizes service order-to-delivery processes across Volvo CE. As a Senior UX Designer, you will help transform this complexity into intuitive, scalable, and reliable digital experiences used globally by dealers and customers.
About Volvo Construction Equipment
Volvo Construction Equipment is a global leader in construction solutions, driven by innovation, sustainability, and a strong human-centric mindset. As part of the Volvo Group, VCE is committed to reducing environmental impact, accelerating electrification and digitalization, and creating solutions that make construction safer, smarter, and more sustainable. Working at VCE means designing products and services with real-world impact — supporting customers, dealers, and societies worldwide through technology and responsible design.
Who are you? And how can you make an impact?
Are you a seasoned UX designer with a passion for working in complex digital ecosystems? We are seeking a highly skilled and creative Senior UX Designer to join our Parts & Services Marketplace teams. In this role, you will play a pivotal part in shaping user journeys across service and parts experiences, ensuring they are intuitive, efficient, and aligned with both user needs and business goals.You thrive in a collaborative environment, working closely with product teams, CX colleagues, developers, and stakeholders, while also contributing to the broader UX Chapter within Volvo Digital & IT through knowledge sharing and continuous improvement.
Responsibilities
- Execute a range of UX activities across marketplace platforms, ensuring the delivery of valuable, desirable, and intuitive solutions.
- Translate complex business and system requirements into clear, user-centered design concepts and flows.
- Visualize concepts and ideas through wireframes, prototypes, and high-fidelity designs.
- Collaborate with cross-functional teams to improve user interfaces and end-to-end experiences across services and parts journeys.
- Manage stakeholders effectively, understanding their needs and aligning design solutions with business and operational goals.
- Communicate design intent and decisions clearly to both designers and non-designers.
- Contribute to the development and application of UX best practices, methods, and ways of working.
- Own the end-to-end design process from discovery and ideation to implementation and follow-up.Ensure designs comply with Volvo design guidelines, design systems, UX standards, brand, accessibility, and relevant legal requirements.
- Mentor and support other designers through feedback, coaching, and knowledge sharing.Actively participate in the UX Chapter within Volvo Digital & IT.
Qualifications
- Bachelor’s or Master’s degree in Human-Computer Interaction, Interaction Design, User Experience, or a related field.
- 7+ years of professional experience in UX design.
- Proven experience leading UX work in complex digital products or platforms.
- Strong portfolio demonstrating successful UX projects across different platforms and user groups.
- Ability to present and justify design decisions to a wide range of stakeholders.
- Experience with design tools such as Figma, Sketch, or Adobe Creative Suite.
This is us, your new colleagues
The UX Design Chapter within Digital Delivery collaborates closely across the Volvo Group to ensure consistent, high-quality user experiences. We work together to uncover user needs, align design across products and services, and create experiences that are findable, accessible, usable, and desirable — at scale and across markets.
We value your data privacy and therefore do not accept applications via mail.
In some countries and for specific positions within Volvo Group Digital & IT, background checks may be required, in accordance with local laws & regulations. If this is applicable to the role you have applied for, you will be informed.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.