Accounting Associate II

What you will do

The Accounting Associate II reports to the Manager Accounting Uptime Support, and supports accurate, timely accounts payable (AP) and accounts receivable (AR) processing for service events in accordance with Uptime Support policies and procedures.

Key Responsibilities/Accountabilities

• Process ASIST cases to accurately complete AP and AR activities at the event level, including the following:

AP Functions:

• Attach vendor invoices to cases and verify attachments are accurate and complete.
• Enter invoices into ASIST.
• Validate vendor invoices for payment in accordance with policy.
• Request and obtain vendor W-9 forms when required.
• Create, document, and communicate vendor payments.
• Research and resolve invoice discrepancies as needed.

AR Functions:

• Review services rendered to determine warranty coverage.
• Prepare the customer invoice and ensure the event is in balance.
• Notify customers of balances due and process payments upon receipt.
• Issue customer refunds for overpayments related to the event.

• Respond to customer and vendor calls by researching information from appropriate systems and sources to provide accurate answers.
• Build and maintain effective working relationships with internal and external partners to support timely daily operations.
• Perform work in accordance with ISO desk procedures and documented workflows.
• Complete additional duties as assigned by the Accounting Supervisor.

Who are you?

Critical Competencies

• Customer service
• Problem solving
• Analytical thinking
• Conflict resolution
• Business and customer focus
• Communication (strong written and verbal skills)
• Data entry accuracy and strong computer skills
• Conceptual thinking
• Flexibility (prioritize and multitask effectively)
• Information seeking
• Initiative (self-motivated)
• Learning from experience
• Self-control
• Teamwork and strong interpersonal skills
• Negotiation skills
• Strong documentation skills and attention to detail

Essential Education/Training and Certificates

• High school diploma or GED required; bachelor’s degree preferred.
• 2+ years of AP and AR experience preferred, with the ability to constantly shift between functions as business needs require.
• Working knowledge of Microsoft operating systems and related tools.
• Strong organizational and time-management skills; able to prioritize and work effectively in a fast-paced environment.

Other

• Ability to sit for extended periods while using a computer and other standard office devices.
• Must successfully complete a credit check, as required for the role.

Ready for the next move?