Head of Supplier Crisis & Risk Management North America (Manager)

Our Offer To You

Supply Network Resiliency & Project Management North America (SNR & PM NA) is an organization within Group Trucks Purchasing (GTP) North America with holistic responsibility over the Product Project portfolio, Volume & Supplier Capacity Planning, Supply Partner Development, and Crisis Management. We deliver customer value via end-to-end product evolution ownership & resilient supply network, and we enable the best Performance & Customer Success outcomes while fully coordinated with Group Trucks Technology (GTT), Group Trucks Operations (GTO), and Volvo Brands within an efficient governance structure. We have a data-based proactive supply network management as well as a strong reactive capability – driving industry leading performance. We use digitalization to Monitor & Develop our suppliers into Trusted Partners, leading to full transparency and proactive visibility of risks during end-to- end processes.

Innovation, sustainability, diversity, competitiveness, resiliency, new business models, and digitalization are all key drivers in how we select partners, partners that have the same value- based and people-centric view of the world as we do here at Volvo Group.

Together we deliver real business value to our customers and the Volvo Group.

We are looking for talent with passion, commitment, and big ideas who want to make a difference. Sound like you? Join our team!

What You Will Be Doing

As Head of Supplier Crisis & Risk Management North America, you lead a team which is responsible for reacting and recovering to select unforeseen supply disruptions impacting Volvo Group in North America. Your approach to crisis resolution is cross-functional, and you work closely with our supply partners and other Volvo functions to solve issues. You do not limit the relationship to Tier 1 partners, you also involve Tier N partners wherever needed and relevant.

Main areas of responsibility:

• Lead your team members within the Crisis & Risk Management team with passion, securing performance in a dynamic environment
• Manage resources with a growth mindset to handle risks and crisis daily, securing deliverables to the Volvo Group Trucks North America manufacturing plants and mitigating disruptions
• Develop individual contributors to be prepared to excel in everything they do and to be prepared to take on new challenges
• Manage the Group Trucks Purchasing North America crisis governance structure and report status to all applicable stakeholders including executive management
• Take the lead in severe supplier crises requiring cross-functional resources (internal, consultants, or borrowed to other Volvo Group Purchasing departments) as support to the line organization, including  hourly/daily pace, fast escalation, close relationship with Program & Volume Planning team
• Secure cross-functional work and alignment with Group Trucks Operations, Group Trucks Technology, and the truck brands with regards to crisis cases, mitigation activities, and potential operational impacts
• Together with the Crisis Management Strategic Line, develop and implement the crisis management methodology and drive continuous improvement of crisis management processes 

You will be a member of the GTP NA Supply Network Resiliency team and actively contribute to the development of the department. This position will be based in Greensboro NC, and will report to the Head of Supply Network Resiliency North America.

What We Are Looking For

• Experience in Purchasing
• Crisis management skills
• Good data management and analytical skills
• A creative thinker, with the ability to thrive in agile and complex situations
• Strong understanding of business challenges in a global environment
• Excellent communication and teamwork skills
• University degree in Engineering/Technology and/or Business Administration
• Ability/desire to travel on a frequent basis as needed, often with short notice
• To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status

Compensation / Benefits

We offer a comprehensive total rewards package, including but not limited to:

• Competitive base salary
• Annual company bonus
• Medical, dental, vision, disability, life insurance, and others
• 401(k) with employer match, plus additional company contribution
• Generous Employee Time Off, additional company holiday days, community volunteering hours
• Onsite facilities and activities that make everyday living easier, including a cafeteria, fitness center, health services, and more 

In addition to the above, you will also enjoy:

• An inclusive organization that prioritizes employees’ health and well-being
• Volvo Group University for professional and personal development
• A global organization with expansive career growth opportunities
• Modern workspaces that allow agility and collaboration
• Multiple automotive electric charging stations
• Bike racks, walking paths, multiple locations for outdoor dining/seating
• Employee discounts and perks
• Would you like to learn more? Please visit volvogroup.com/en/careers.html to explore further!