Head of Supply Network Quality Cab Exterior, North America

Volvo Group Purchasing is a team of changemakers that thrive in a fast-paced and exciting business environment. We are a truly global team with real passion for innovation, sustainability, and people, and where lifelong learning is an essential part of our culture. With our ecosystem of supply partners, we shape the world we want to live in and deliver value to our customers, society, and the Volvo Group.

Our Offer To You

Are you engaged in your work, professional in everything you do, and prepared to go that extra mile? If yes – then Volvo Group Trucks Purchasing (GTP) is the right place for you. GTP provides competitive advantages to the Volvo Group by selecting high performing suppliers to deliver the best possible products and services with the right quality output that add real business value for our customers.

GTP is located in 52 sites around the world, has 1,300 employees and a yearly spend of 120 BSEK (approx. $14B USD). We have 2,550 suppliers in serial production that delivers 1.9 billion parts to Volvo Group Truck plants annually. We are a global team working with pride, breaking new ground, capturing the latest innovations, as well as supporting the brands and safeguarding Volvo Group synergies. We work together with speed and agility, in close collaboration with, and a strong mandate towards our suppliers and internal stakeholders.

North America Purchasing is an organization within GTP supporting Volvo Trucks North America (VTNA) and Mack brands on the purchasing related activities both on Automotive and indirect purchasing. Supply Network Quality (SNQ) North America is an organization within GTP representing a yearly purchased spend of $2.5B USD.

What You Will Be Doing

We currently have an opening for a Supply Network Quality Manager – Commodity CAB Exterior within our Supply Network Quality organization. In this role, you will drive and manage the performance of your team across Quality, Delivery, Cost, Feature, Technology, Sustainability, and Risk Management (QDCFTSR) areas. You will lead a team of Supplier Quality Engineers (SQEs) focused on CAB Exterior, ensuring the selection of the right suppliers and developing a zero-defect mindset throughout part production. Your mission is to drive activities that support flawless launches, achieving zero quality and capacity issues at all project milestones and launch events. You will also foster strong collaboration between your SQEs and other Supply Network Quality Managers both regionally and globally, leveraging global knowledge and best practices to strengthen the organization. This position reports to the Director, Head of Supply Network Quality North America, and is based in Greensboro, NC.

Responsibilities will include:
As a hands-on Supply Network Quality (SNQ) Manager, you will play a critical leadership role within the Group Trucks Purchasing SNQ organization, directly influencing supplier performance and driving alignment across Engineering, Purchasing, and Operations. You will be responsible for both strategic direction and day-to-day execution to ensure supplier readiness, product quality, and flawless launches. This role requires regular supplier engagement, including domestic and international travel of approximately 20%, which may increase depending on the project phase.

Key Responsibilities:
•Actively lead supplier selection and sourcing readiness, ensuring only capable and competitive suppliers are nominated through cross-functional collaboration with Engineering, Purchasing, and Operations.
•Develop and execute robust supplier readiness plans covering the full product and process development cycle, including technical sourcing assessments, process audits, PFMEA validation, APQP tracking, Run at Rate execution, PPAP approval, and launch support.
•Drive proactive risk identification and mitigation across the supply base using structured tools and methodologies, ensuring alignment with Volvo’s quality, cost, and delivery targets.
•Lead hands-on supplier development efforts, conducting on-site assessments, coaching suppliers, and implementing improvement actions to close gaps in quality and manufacturing maturity.
•Foster strong, ongoing supplier relationships, ensuring consistent engagement, issue resolution, and continuous improvement throughout the lifecycle of the partnership.
•Collaborate closely with Engineering and Operations to influence product design, manufacturing feasibility, and technical roadmap alignment, ensuring early quality involvement and data readiness for sourcing decisions.
•Translate business goals into clear SNQ strategies and execution plans, ensuring alignment across functions and consistent deployment at supplier level.
•Monitor and drive performance to meet or exceed KPIs, including quality performance, capacity assurance, cost control, safety and delivery metrics.
•Provide clear, timely communication with all stakeholders to align expectations, share progress, and escalate issues as needed.
•Coach, develop, and empower team members, building technical expertise and leadership capability to support both current projects and long-term organizational goals.
•Secure and manage operational resources effectively, including ownership of the department’s budget and expense tracking within your scope.
•Operate in strict adherence to Volvo’s Code of Conduct, internal processes, and core values, setting the example for ethical and professional behavior.
•Contribute actively to the SNQ leadership team, shaping the future vision, structure, and performance of the department.

What We Are Looking For

Required Qualifications:
•Minimum of 10 years of experience in supply chain quality, supplier development, and/or production operations, with a strong focus on working with suppliers to improve performance.
•At least 3 years of experience leading people directly or through functional leadership (for example, leading project teams or cross-functional initiatives).
•Preferred experience in the automotive or heavy commercial vehicle industries, especially in areas like plant supplier quality, APQP (Advanced Product Quality Planning) implementation, manufacturing engineering, supplier development, or crisis management.
•Strong problem-solving skills, with the ability to identify issues early and drive effective solutions.
•Excellent communication and teamwork skills, with the ability to collaborate across different functions and levels of the organization.
•Proven ability to take ownership and manage projects through to successful completion.
•Bachelor’s degree in Engineering, Supply Chain Management, or a related field; or an equivalent combination of education and relevant work experience.

Preferred Qualifications:
•Experience working in a global organization and collaborating across different regions and cultures.
•Hands-on experience with APQP processes, supplier audits, risk management tools, and launch readiness activities.
•Certifications such as Lean Six Sigma, CQE (Certified Quality Engineer), or CPIM (Certified in Production and Inventory Management).
•Proven track record in leading continuous improvement initiatives within a supply base or production environment.
•Strong expertise in manufacturing processes such as plastic injection molding, SMC, glass processing, lighting systems, surface treatments, painting, thermoforming of headliners, and chroming.
•Working knowledge of quality standards such as IATF 16949 or ISO 9001.

Compensation / Benefits

We offer a comprehensive total rewards package, including but not limited to:
 

• Competitive base salary
• Annual company bonus
• Medical, dental, vision, disability, life insurance, and others
• 401(k) with employer match, plus additional company contribution
• Generous Employee Time Off, additional company holiday days, community volunteering hours
• Onsite facilities and activities that make everyday living easier, including a cafeteria, fitness center, health services, and more 

In addition to the above, you will also enjoy:
 

• An inclusive organization that prioritizes employees’ health and well-being
• Volvo Group University for professional and personal development
• A global organization with expansive career growth opportunities
• Modern workspaces that allow agility and collaboration
• Multiple automotive electric charging stations
• Bike racks, walking paths, multiple locations for outdoor dining/seating
• Employee discounts and perks
• Would you like to learn more? Please visit volvogroup.com/en/careers.html to explore further!