Head of Supply Network Quality North America (Manager)

Volvo Group Purchasing is a team of changemakers that thrive in a fast-paced and exciting business environment. We are a truly global team with real passion for innovation, sustainability, and people, and where lifelong learning is an essential part of our culture. With our ecosystem of supply partners, we shape the world we want to live in and deliver value to our customers, society, and the Volvo Group.

Our Offer To You

Are you engaged in your work, professional in everything you do, and prepared to go that extra mile? If yes – then Volvo Group Trucks Purchasing (GTP) is the right place for you. GTP provides competitive advantages to the Volvo Group by selecting high performing suppliers to deliver the best possible products and services with the right quality output that add real business value for our customers.

GTP is located in 52 sites around the world, has 1,300 employees and a yearly spend of 120 BSEK (approx. $14B USD). We have 2,550 suppliers in serial production that delivers 1.9 billion parts to Volvo Group Truck plants annually. We are a global team working with pride, breaking new ground, capturing the latest innovations, as well as supporting the brands and safeguarding Volvo Group synergies. We work together with speed and agility, in close collaboration with, and a strong mandate towards our suppliers and internal stakeholders.

North America Purchasing is an organization within GTP supporting Volvo Trucks North America (VTNA) and Mack brands on the purchasing related activities both on Automotive and indirect purchasing. Supply Network Quality (SNQ) North America is an organization within GTP representing a yearly purchased spend of $2.5B USD.

What You Will Be Doing

We currently have an opening for a Supply Network Quality Manager within our Supply Network Quality (SNQ) organization. In this role, you will drive and manage the performance of your team across Quality, Delivery, Cost, Feature, Technology, Sustainability, and Risk Management (QDCFTSR) areas. You will lead a team of Supplier Quality Engineers (SQE’s) focused on various commodities, ensuring the selection of the right suppliers and developing a zero-defect mindset throughout part production.

Your mission is to drive activities that support flawless launches, achieving zero quality and capacity issues at all project milestones and launch events. You will also foster strong collaboration between your SQE’s and other Supply Network Quality Managers both regionally and globally, leveraging global knowledge and best practices to strengthen the organization. This position reports to the Director, Head of Supply Network Quality North America, and is based in Greensboro, NC.

Responsibilities will include:

As a Supply Network Quality Manager, you will play a crucial leadership role within the Group Trucks Purchasing Supply Network Quality (SNQ) organization, actively shaping the department's future while driving performance and collaboration across the network.
 

• Be a key member of the SNQ leadership team, contributing strategically to the development, vision, and success of the department
• Foster strong collaboration with key stakeholders, especially Engineering and Operations, to ensure a unified strategy is developed, communicated, and driven toward our suppliers
• Lead and execute SNQ activities in line with defined strategies and targets, ensuring full alignment with business goals
• Build strong supplier relationships through continuous engagement to assess risks proactively and apply effective solutions for supplier process and product development
• Ensure that the best suppliers are selected through a collaborative, cross-functional approach with Engineering, Purchasing, and Operations teams
• Drive risk elimination across the supply base using structured tools, methodologies, and available resources
• Develop reliable and robust supplier readiness plans covering all phases of the product and process development cycle, including Sourcing, APQP, Run at Rate, PPAP, and Launch Support
• Ensure quality, capacity, and cost targets are consistently achieved, and key performance indicators (KPI’s) are met or exceeded
• Facilitate clear, timely communication with all cross-functional teams to drive alignment and project success
• Evaluate, coach, and develop team members, building skills and capabilities to meet current and future business needs
• Secure and manage necessary resources within your area of responsibility
• Manage and be accountable for operating expenses within your scope
• Operate in strict adherence to Volvo’s processes, Code of Conduct, and Core Values
• Lead interactions with Engineering teams to support the development of technical roadmaps and ensure comprehensive data readiness for supplier selection committees and decision boards

What We Are Looking For

Required Qualifications:
 

• Minimum of 10 years of experience in supply chain quality, supplier development, and/or production operations, with a strong focus on working with suppliers to improve performance
• Preferred experience in the automotive or heavy commercial vehicle industries, especially in areas such as plant supplier quality, APQP (Advanced Product Quality Planning) implementation, manufacturing engineering, supplier development, or crisis management
• At least 3 years of experience leading people, either directly or through functional leadership (e.g. leading project teams or cross-functional initiatives)
• Strong problem-solving skills, with the ability to identify issues early and drive effective solutions
• Excellent communication and teamwork skills, with the ability to collaborate across different functions and levels of the organization
• Proven ability to take ownership and manage projects through to successful completion
• Bachelor’s degree in either Engineering or Supply Chain Management, or an equivalent combination of education and relevant work experience
• To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status 

Preferred Qualifications:
 

• Experience working in a global organization and collaborating across different regions and cultures
• Hands-on experience with APQP processes, supplier audits, risk management tools, and launch readiness activities
• Certifications such as Lean Six Sigma, CQE (Certified Quality Engineer), or CPIM (Certified in Production and Inventory Management)
• Proven track record in leading continuous improvement initiatives within a supply base or production environment
• Strong technical understanding of manufacturing processes (e.g. machining, casting, plastics, or electronics — depending on commodity)
• Working knowledge of quality standards such as IATF 16949 or ISO 9001

Compensation / Benefits

We offer a comprehensive total rewards package, including but not limited to:
 

• Competitive base salary
• Annual company bonus
• Medical, dental, vision, disability, life insurance, and others
• 401(k) with employer match, plus additional company contribution
• Generous Employee Time Off, additional company holiday days, community volunteering hours
• Onsite facilities and activities that make everyday living easier, including a cafeteria, fitness center, health services, and more 

In addition to the above, you will also enjoy:
 

• An inclusive organization that prioritizes employees’ health and well-being
• Volvo Group University for professional and personal development
• A global organization with expansive career growth opportunities
• Modern workspaces that allow agility and collaboration
• Multiple automotive electric charging stations
• Bike racks, walking paths, multiple locations for outdoor dining/seating
• Employee discounts and perks
• Would you like to learn more? Please visit volvogroup.com/en/careers.html to explore further!