Intern: Human Resources Optimization (Summer 2026)

What you will do

We are seeking a detail-oriented, analytical, and enthusiastic People & Culture (P&C) Intern to join our P&C department, what we call Human Resources or HR. The primary focus of this role is to map, document, standardize and digitize our internal P&C processes and reporting. You will work closely with P&C team members to turn "tribal knowledge" into actionable, step-by-step Standard Operating Procedures (SOPs) that ensure consistency, efficiency, and compliance. There will be opportunities to work on additional projects as well.

Our goal is to contribute to the students’ development, as well as providing an opportunity for the student to work in a business environment within the automotive industry. The student will gain hands-on experience in HR process optimization and compliance as well as develop a comprehensive understanding of HR operations, laws, and policies.

Minimum Education and Program Requirements:

• Applicants must be currently enrolled in academic courses and pursuing a degree in Human Resource Management, Business Management, or similar field, at an accredited school and must have completed 30 semester hours of undergraduate studies prior to the start of the internship.
• Must be in good academic standing with a cumulative grade point average of at least 2.75/4.0

• Interns are may work up to 40 hours per week during the summer internship period.

Key Responsibilities:

• Process Mapping: Observe current human resources workflows/processes and map them step-by-step.
• SME Interviewing: Interview P&C subject matter experts (SME’s) to document best practices and identify process bottlenecks.
• SOP Drafting: Create, draft, and format clear, concise, and user-friendly SOP documents for P&C functions.
• Content Creation: Develop visual aids, checklists, dashboards and step-by-step guides for P&C processes and reporting.
• Audit & Update: Review existing P&C policies and documentation to ensure they are current and compliant with labor laws and Volvo policies and practices.
• Knowledge Base Integration: Organize and upload finalized SOPs onto team SharePoint or other identified repository.
• Other Projects and Responsibilities:
  • KPI Reporting:
    • Prepare monthly Health & Safety KPI monthly reports in collaboration with the Health & Safety team.
  • Health, Safety & Culture of Care:
    • Support the planning and execution of Health & Safety Awareness Month activities in June.
    • Actively participate in weekly Culture of Care meetings and initiatives.
  • New Employee Experience:
    • Partner with the Communications team to align New Employee Orientation materials with Volvo branding and employee experience standards.
  • Talent Selection Tools:
    • Help design interview ratings matrices based on job competencies for common SO&T roles.
  • Job Description Modernization:
    • Assist with updating and standardizing job descriptions for frequently recruiter positions.
  • Intern Program Support:
    • Support the preparation and delivery of end-of-semester presentation session for all SO&T interns.
  • Digitalization of HR Surveys:

Help create and digitalize HR Surveys in PowerApps, in collaboration with our Digital team, to enhance data collection and insights.

Professional Objectives:

• Project Presentations: Formal project presentations will be required to be presented to peers, management, and senior leaders within the organization.
• Performance Feedback: Throughout the entire experience, the manager will provide verbal and written feedback on work performance. At the end of the internship, each intern will be given a formal written evaluation based on their work performance.

Necessary Technical / Functional / Language Skills:

• Writing Skills: Strong written and verbal communication skills, with the ability to write clear instructions.
• Tech Proficiency: Proficiency in Microsoft Office Suite and SharePoint. Power BI proficiency is preferred.
• Dependability/Reliability: Follow through on commitments, timely delivery on assigned tasks, etc.
• Analytical Thinking: Ability to analyze processes, identify gaps, and suggest improvements.
• Interpersonal Skills: Ability to collaborate with team members and interview staff.