Logistics Preparation Specialist

Volvo Group offers the opportunity to work in a dynamic and team-focused environment in a company that is well known for its state-of-the-art company culture and benefits. Our culture is about how we interact with each other, our customers, and with society as a whole. It helps us to achieve our business objectives, is firmly rooted in our history, and is critical to our company’s long-term success. It is the foundation on which everything else is built. 

Volvo Group is defined by a set of five carefully chosen values, which include Customer Success, Trust, Passion, Change, and Performance. These values are a major force in guiding our day-to-day behavior and drive our decision making at all levels of the organization. Our values are easy to understand, and yet fundamentally important. They express our shared beliefs across countries and entities to form the basis for a high-performing culture that can help maximize the full potential of the organization. 

Would you like to be a part of our team and join us on our journey? 

Service Operations & Technology (SO&T) is the organization within the Volvo Group that secures and develops the service operations and technical solutions our customers depend on, every day, across the globe, for all brands of the Group. We sit at the heart of the Volvo Group’s service ambition, enabling uptime, trust, profitability, and sustainable growth for customers across the globe. 

The world around us is changing fast, and the service business is becoming one of the most strategic growth areas for the Volvo Group. SO&T turns this momentum into action by translating strategy into concrete solutions and stable operations. Guided by a clear Customer First mindset, we work side by side with commercial and operational teams to secure uptime, create transparency, and deliver scalable, data driven services that unlock new business models and support a competitive, segmented offer.

Resilience and sustainability are built into everything we do. We design and run robust, AI enabled processes and systems that strengthen the end to end value chain, increase flexibility, and ensure we are always ready when our customers need us. At the same time, we actively contribute to the Volvo Group’s sustainability transformation by enabling circular and electromobility services, reducing emissions and waste in our operations, and helping shape a service ecosystem that is better for our people, our planet, and our company. 

The Logistics Preparation Manager is part of the Supplier Relationship Management team within the Service Operations & Technology (SO&T) organization.  This position will ensure every supplier and new spare part is fully prepared, connected, and operationally ready to deliver to customers successfully at SOP. Through effective onboarding, system readiness, transportation implementation and cross-functional collaboration, secure optimized supply chain, part availability and compliance with Volvo Group standards from day one.

Scope & Influence

This position will report to the Manager, Supplier Relationship Management and be located in Greensboro, NC. 

Responsibilities 

• Accountable for the inbound/outbound operational performance in terms of SQDCEP
• Own supplier readiness activities for all new spare parts, for both existing and new suppliers.
• Identify and drive process improvement opportunities.

Upstream phase

• Provide inputs to Global Segment Business Plan to secure ASL (Approved Supplier List) fulfillment
• Provide logistics support to purchasing during sourcing, serving as a contact point for logistics-related questions from buyers and suppliers

Preparation phase

• Act as the primary logistics interface to Purchasing and the main logistics contact for suppliers during the Preparation phas
• Coordinate supplier onboarding, including Supplier Portal training and onboarding requirements. (ex: Supplier onboarding event)
• Ensure suppliers understand delivery schedules, EDI, invoicing, packaging, shipIT, and transportation requirements.
• Secure compliance with Volvo logistics standards (ie : KEP7, delivery manual, Vemb process)
• Validate MOQ from a Service Operations perspective and ensure confirmation on the PO.
• Secure supplier Leadtime (from order to delivery) is available on PO
• Validate new logistics flow (Direct from supplier vs Internal refill)
• Request new transportation lanes (RnC case)
• Ensure parma structure aligns with the agreed logistic flow

Verification phase

• Follow up on EDI connectivity (Delfor, ASN, invoice) on all new parts (connection tested)

Minimum Education and Experience

• BA/BS degree in Logistics, Supply Chain Management, Business Administration or a related field, or equivalent experience
• 2-5 years of relevant experience preferred
• Excellent knowledge in logistics and stock management, both practical and theoretical
• Experience working with logistics in a complex global supply chain
• Holistic view and ability to grasp the full supply chain
• Demonstrated ability to work successfully in a global environment
• Demonstrated ability to work in a fast-paced team environment striving towards operational excellence guided by Volvo’s Values and the Code of Conduct

Necessary functional/language skills

• As all documentation is in English, proficiency in the English language is required