National Accounts Parts Manager
Greensboro, NC, US, 27409
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
Position Summary
The National Accounts Parts Manager is responsible for developing and managing strategic relationships with national fleet customers to drive aftermarket parts sales, increase OEM parts penetration, and support long-term revenue growth. This role works closely with dealer partners, fleet procurement teams, and internal sales leadership to ensure national account customers receive consistent support, competitive programs, and high levels of service across the dealer network.
The position plays a key role in expanding aftermarket market share by aligning OEM parts programs with the operational needs of large fleet customers.
Key Responsibilities
National Fleet Account Management
- Develop and manage relationships with national fleet customers.
- Serve as the primary liaison for national fleet parts programs.
- Identify opportunities to increase parts penetration across fleet maintenance operations.
- Conduct regular business reviews with fleet leadership to evaluate performance and growth opportunities.
Sales Growth & Revenue Development
- Drive growth in parts sales within assigned national accounts.
- Develop strategic sales plans to expand aftermarket revenue and increase overall brand relationship.
- Identify opportunities to convert competitive aftermarket products to OEM solutions.
- Support dealer partners in executing national account sales strategies.
Dealer Network Collaboration
- Partner with dealer parts and service teams to ensure strong execution of national fleet programs.
- Coordinate communication between fleets and dealer locations to improve service consistency.
- Provide guidance and support to dealers on national account opportunities and pricing programs.
Strategic Program Development
- Develop fleet-focused aftermarket programs that support customer uptime and cost-efficiency.
- Analyze fleet purchasing trends, maintenance patterns, and product demand.
- Collaborate with product management, pricing, and marketing teams to optimize offerings.
Market & Competitive Analysis
- Monitor aftermarket industry trends and competitor activity.
- Provide feedback to internal leadership on fleet needs and market opportunities.
- Identify new national account prospects within key fleet segments.
Who are you?
Qualifications
Education
- Bachelor’s degree in Business, Marketing, Supply Chain, or relevant work experience.
Experience
- 10 or more years of experience in heavy-duty truck parts sales, aftermarket sales, or fleet account management.
- Experience working with dealer networks and national fleet customers preferred.
- Strong understanding of heavy-duty truck parts, maintenance operations, and aftermarket distribution.
Skills & Competencies
- Strategic sales planning
- Relationship management and negotiation
- Dealer and channel collaboration
- Data analysis and sales performance tracking
- Strong communication and presentation skills
- Ability to manage multiple national accounts across geographic regions
Key Performance Metrics
- National account aftermarket revenue growth
- OEM parts penetration within fleet accounts
- Dealer engagement and program execution
- Fleet customer satisfaction and retention
- Conversion of competitive parts to OEM solutions
Ready for the next move?
Work Environment
- Travel required (up to 50%) to visit fleet customers and dealer partners.
- Combination of field engagement, dealer visits, and corporate collaboration.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done.
Volvo Trucks, founded in Sweden in the late 1920s, is a brand centered around innovating for people – to make life easier, better, and safer. We are determined to lead the way towards a sustainable transport industry, in which we are equally determined for our customers to be successful and stay in the forefront.
By joining our North American Group Truck brands (Volvo & Mack), you will be part of a global and diverse team, where we work with passion, we trust each other, and we embrace change to stay ahead. By working together, we can provide innovative solutions that add value over time and help us create the world we want to live in.
Nearest Major Market: Greensboro