Payroll Tax Administrator

What you will do

The Payroll Tax Administrator applies extensive payroll tax expertise to support the Volvo payroll team by managing multi-state, local, and federal tax questions. This role serves as the primary point of contact between Volvo and ADP, our third-party payroll and tax administrator, ensuring compliance and timely execution of all payroll tax activities.

Core Responsibilities:

• Coordinate with Accounting to ensure timely payroll tax deposits using payroll reports.
• Reconcile W-2 forms and initiate corrections (W-2c) as needed.
• Research and resolve tax notices through verbal and written correspondence.
• Monitor tax law changes with support from ADP and apply updates accordingly.
• Apply for new tax identification numbers as required.
• Update state unemployment rates and maintain accurate payroll tax records.
• Generate and distribute payroll tax reports upon request.
• Handle tax audit requests from agencies.
• Participate in special projects and initiatives as assigned.

Who are you?

Required Competencies:

• Strong knowledge of payroll tax regulations and compliance across multi-state, local, federal, and unemployment jurisdictions.
• Experience with Social Security Administration reporting and W-2/W-2c preparation.
• Proficiency with ADP payroll systems.
• Customer service mindset with a commitment to exceeding expectations.
• Ability to respond to inquiries from employees, People & Culture Partners, and other stakeholders with accuracy and timeliness.
• Skilled in managing workload within a Service Delivery Model (AskHR) to meet KPIs and customer needs.
• Proactive in identifying and communicating process improvement opportunities
• Effective communicator across various technologies and media.
• Strong collaboration skills with internal departments and third-party vendors.
• Proficiency in Microsoft Office Suite.
• High attention to detail and ability to work independently.
• Trusted to handle sensitive information with confidentiality and integrity.
• Capable of explaining complex policies and guidelines clearly.
• Adaptable to changing environments and priorities.
• Excellent verbal and written communication skills.

Education & Experience:

• Bachelor’s Degree or equivalent combination of education, training, and experience.
• Minimum of 4 years of comprehensive payroll tax experience and at least 1 year of customer service experience.

Ready for the next move?