Sr. Highway Product Manager

What you will do

As the Sr. Highway Product Manager, you will drive market share growth and profitability increase for Mack Highway Products. You will also identify current customer demands and competitive gaps and anticipate future needs to inform the product development plan. 

Key Responsibilities/Accountabilities

•    Understand, anticipate, and map customer needs relative to the Highway segment (both Long and Regional Haul applications). 
•    Write PMRs (product/feature development request documentation) for identified customer needs and/or competitive gaps.
•    Follow-up with Project Management team and Engineering (TTI) organization on delivery of PMRs and projects.
•    Responsible to ensure a competitive and optimal offer for Highway product, by continuously streamlining our offer portfolio (Good necessary Diversity vs. Bad diversity).
•    Coordinate / lead marketing initiatives to drive upsell of value-added features/options; ensure execution and results by working alongside Brand & Marketing and Commercial Operations.
•    Provide input to the Strategic Pricing team relative to new features, products, and overall price management.
•    Support Commercial organization with Product and Freight Applications expertise; attend customer meetings, as required.
•    Attend selected Trade Shows, as either booth support staff or competitor/customer research.
•    Collaborate with Commercial Operations to ensure Highway products are easy to order.
•    Collaborate with Competence Development to develop content for and deliver Highway products training to the Mack Dealer Network.
•    Follow-up with Uptime and Quality organizations relative to quality issues with Highway products.
•    Other duties as assigned by the VP, Highway Product Owner.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

Critical Competencies 

•    Customer focus.
•    Excellent interpersonal and communications skills, both written and verbal.
•    Leadership skills, ability to network and influence stakeholders in the organization.
•    Strong analytical and problem-solving skills.
•    Presentation skills.
•    Proactiveness, self-management.
•    Project Management skills.
•    Learning on the fly.
•    High level of integrity, credibility, and discretion with confidential information.

Essential Educational and/or Training Qualifications and Certificates

•    Bachelor’s Degree in Engineering, Marketing or Business Administration, MBA preferred.

Preferred Experience and Knowledge 

•    5–10-year progressive experience in automotive, commercial vehicle, original equipment, or transportation industries.
•    Prior experience with product management, product development, business development and/or sales.
•    Familiarity with all of Marketing “4 Ps” (Product, Price, Place, Promotion) with prior direct experience in at least one of the four.
•    Experience setting priorities with cross-functional and complex organizations.
•    Demonstrated proficiency in all MS Office Suite products, particularly Excel and PowerPoint.

Other Requirements

•    Action oriented: Create new solutions and business to achieve best results.
•    Holistic view that includes Mack Trucks, competitive landscape, the customer and the dealer network.
•    Collaborates: Collaborate easy and create excellent results through teamwork and open dialogue.
•    Instils trust: Trust other teams to do their best and respect taken decisions.
•    Values difference: See how diversity strengthens us and try to bring out the best in everyone.
•    Demonstrates self-awareness: Admit mistakes, fix them and learn from them.

Moderate travel is required.