Strategic Accounts Specialist
Greensboro, NC, US, 27409
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
The Strategic Accounts Specialist plays a critical role in managing the portfolio of Volvo and Mack lease line partners, supporting OEM remarketing, and strengthening relationships with Truck Sales organizations. This role collaborates closely with Regional Sales Directors (RSDs) to drive pricing strategies, monitor portfolio performance, and support long term regional development planning. The position also works with Truck Sales teams to maximize refinance opportunities, coordinate syndication activity, and support key sales initiatives. Based on business needs, the role may also include District Finance Manager (DFM) support duties and/or dealer portfolio ownership.
The ideal candidate will reside in the Greensboro, NC area, although candidates located in other metropolitan areas may be considered based on their experience.
Key position highlights:
NATLG
• Manage portfolio performance, reporting, and financial analysis.
• Drive proactive lead generation and pipeline management.
• Strengthen OEM relationships and support finance program offerings.
• Complete application input, documentation management, and processing.
• Improve dealer line utilization through proactive relationship development and a trusted advisor approach.
• Lead the End‑of‑Term (EOT) refinance process and customer engagement.
• Coordinate and deliver dealer onboarding and training sessions.
• Partner with RSDs and the Director of Commercial Operations on regional pricing strategies.
End‑of‑Term (EOT) / End‑of‑Lease (EOL) Responsibilities
• Maintain visibility into pipeline status and maturity timelines.
• Analyze account profitability and support customer retention efforts.
• Develop reporting and track conversion rates for EOT activities.
• Lead process execution with internal and external stakeholders.
• Manage communication and returns for FMV leases in partnership with OEM remarketing teams.
• Review, streamline, and digitalize procedures to improve operational efficiency.
Strategic Accounts
• Support key account identification, acquisition, and development efforts.
• Maintain visibility into syndication exposure and overall account management.
• Identify, coordinate, and manage syndication opportunities with regional teams.
• Generate sales volume and execute transaction closures within the Dealer business channel.
• Provide sales support to designated District Finance Manager(s).
• Manage lead development, pricing proposals, pipeline tracking, and deal analysis for assigned regions and dealers.
• Collaborate with DFMs to strengthen dealer relationships and improve efficiency and deal close rates.
• Build strong working relationships with Mack and Volvo Truck Dealer sales teams and F&I representatives.
Who are you?
Qualifications
• Bachelor’s degree in Business, Finance, Marketing, or related field preferred.
• 2+ years of experience in commercial finance, transportation, fleet leasing, or OEM support roles is a plus.
• 3+ years of experience in selling financial products, managing a credit portfolio, direct sales, or equipment leasing.
• Strong understanding of credit, finance structures, and/or operational aspects of the financial services industry and dealership environment.
• Experience in loan and product structures is preferred.
• Strong analytical, reporting, and financial evaluation skills.
• Excellent communication, relationship‑building, and problem‑solving abilities.
• Proficiency in Microsoft Office Suite; CRM or pipeline management systems preferred.
• Ability to work collaboratively across sales, OEM partners, and internal business units.
• Direct experience working in a professional environment where sound business judgment, attention to detail, a fast pace and a flexible and adaptable approach are valued.
Other Requirements
This position requires occasional travel.
Ready for the next move?
If you want to make a real impact in your career, Volvo Financial Services is where you want to be. We look forward to meeting you.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.
What’s in it for you?
We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.
Nearest Major Market: Greensboro