Supplier Crisis & Risk Leader

Our Offer To You

Volvo Group offers the opportunity to work in a dynamic and team-focused environment in a company that is well known for its state-of-the-art company culture and benefits. Our culture is about how we interact with each other, our customers, and with society as a whole. It helps us achieve our business objectives, is firmly rooted in our history, and is critical to our company’s long-term success. It is the foundation on which everything else is built.

Volvo Group is defined by a set of five carefully chosen values, which include Customer Success, Trust, Passion, Change, and Performance. These values are a major force in guiding our day-to-day behavior and drive our decision making at all levels of the organization. Our values are easy to understand, and yet fundamentally important. They express our shared beliefs across countries and entities to form the basis for a high-performing culture that can help maximize the full potential of the organization.

To work with us is to work with some of the world’s most iconic brands, and to be part of a reputation that has been earned for over a century. It is our responsibility to honor that heritage and build an even stronger future for our company moving forward. Each of our individual actions collectively define who we are as a company and how the world sees us.

Would you like to be a part of our team and join us on our journey?

What You Will Be Doing

As the Supplier Crisis & Risk Leader for Group Trucks Purchasing (GTP) North America, you will be part of Crisis & Risk Management (CRM) team in the Supply Network Resiliency (SNR) group, managing supplier performance in terms of Quality, Delivery, Cost, Feature, Transformation, Sustainability, and Risk (QDCFTSR).

You will collaborate with supplier development engineers, buyers, and other functions to address low-performing suppliers affecting Volvo/Mack operations, providing technical assistance to resolve issues related to unhealthy production systems and resource shortages. The primary mission is to restore supplier health and enforce a zero-tolerance policy for impacts on Volvo operations or customer satisfaction, while also supporting resourcing away from troubled suppliers when necessary. You will foster collaboration between the Crisis & Risk Management team and other Group Trucks functions, leveraging global knowledge sharing within SNR.

The Crisis & Risk Management team ensures that Group Trucks North America (GTNA) maintains performance, deliveries, capacity, and flexibility throughout the supply chain. This includes developing suppliers across all product lifecycle phases, from production to aftermarket, and working with the Supply Partner Development Team on continuous improvement initiatives to secure deliveries to Volvo Group production and aftermarket sites.

As Supplier Crisis & Risk Leader, you are expected to support all activities that ensure a continuous flow of parts supply to our North America Plants. In addition, this role must also attempt to minimize costs to Volvo. During supplier development and technical assistance missions, the Supplier Crisis & Risk Leader must choose the right approach, depth, focus, techniques, and lessons learned, in order to properly address situations. Each supplier development opportunity may be unique.

This role is based out of Greensboro, NC and will report to the Head of Supply Network Resiliency North America.

This position has the following responsibilities:

• Actively engage with Volvo/Mack suppliers and supply chains
• Analyze supplier capacity and supplier investment requests
• Accurately assess supplier weaknesses and provide solutions
• Monitor high risk supplier development issues to prevent crisis at our Volvo operations
• Drive and develop supplier problem solving techniques for identified supplier fault issues
• Fix and develop supplier production systems and processes to prevent impact to Volvo operations
• Drive supplier operational excellence
• Set focused priorities to reach objectives
• Work in accordance with the GTP processes, the Code of Conduct, and the Volvo Way
• Represent GTP at suppliers and escalate as needed to prevent crisis at our Volvo operations

What We Are Looking For

• Problem Solving and Lean Manufacturing skills
• Act with strong sense of urgency and commitment
• Able to handle uncertainty and the unexpected
• Able to handle unfamiliar tasks using previous experiences
• Ability to multitask and manage workload efficiently and effectively
• Ability to drive sense of urgency to suppliers focused on information, communication, and results. Provide direct & actionable feedback.
• Customer focused mindset, dedicated to meet external and internal customer expectations
• Provide timely information for accurate decisions
• Able to create trustful relationships and face reality, surfacing problems and support finding solutions
• Strong collaboration and leadership skills
• Ability to prioritize tasks in a fast-paced environment
• Able to execute in a complex regional organization
• Strong integrity and creativity
• Anticipate bottlenecks, explore contingencies, and provide solutions
• Desire to work in a collaborative team towards a common purpose

Qualifications

• Bachelor degree required. Major in Engineering, Business, or Supply Chain Management preferred
• Experience in supplier quality and capacity, manufacturing engineering, supplier development, or crisis management, preferably from the automotive or heavy commercial truck industry
• Flexibility and preparedness to travel with short notice
• To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status

Compensation / Benefits

We offer a comprehensive total rewards package, including but not limited to:

• Competitive base salary
• Annual company bonus
• Medical, dental, vision, disability, life insurance, and others
• 401(k) with employer match, plus additional company contribution
• Generous Employee Time Off, additional company holiday days, community volunteering hours
• Onsite facilities and activities that make everyday living easier, including a cafeteria, fitness center, health services, and more

In addition to the above, you will also enjoy:

• An inclusive organization that prioritizes employees’ health and well-being
• Volvo Group University for professional and personal development
• A global organization with expansive career growth opportunities
• Modern workspaces that allow agility and collaboration
• Multiple automotive electric charging stations
• Bike racks, walking paths, multiple locations for outdoor dining/seating
• Employee discounts and perks
• Would you like to learn more? Please visit volvogroup.com/en/careers.html to explore further!