Chief Project Manager - Service Market Logistics - I4H
Hosakote, IN, 562122
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What do we do?
Service Market Logistics (SML), part of Volvo Group Trucks Operations, serves all brands and business areas by managing and optimizing service parts availability and distribution to secure customer uptime. Through our operations, we provide world class service focusing on delivery precision, quality, continuous improvement,cost efficiency and synergies delivering value all the way to our customers. We embrace innovation and new technologies and work with environmental care and sustainability at heart. Our footprint consists of 50 distribution centers worldwide, and we strive for an innovative and diverse workplace, exercising the Volvo Group values with high focus on Customer Success. Every second, one order line is shipped across the globe to serve Volvo Group’s products.
Who I want to be: https://www.youtube.com/watch?v=TEXjvmQeLUM&t=2s
This is us, your new colleagues
A supply chain is naturally a collaborative value chain where we bring cross-functional expertise to manage new challenges and opportunities daily. As Lyon & International (L&I) region, we operate the supply chain solutions from suppliers to dealers to secure the best possible results for all our Volvo brands and customers in a diversified marketplace with strong connections with our business partners and colleagues globally in the Volvo Group. We as L&I are running a Central Distribution Center in Lyon and eleven Regional Distribution Centers (RDCs) based in Algiers, Casablanca, Dubai, Istanbul, Johannesburg, Balikpapan, Bangalore, Seoul, Shanghai, Singapore, and Sydney. Our Distribution Center in Seoul is also the Central Distribution Center for the Volvo CE excavator business. We constantly aim for sustainable performance in the flow (regarding Safety, Quality, Deliveries, Cost, People, Environment, etc.). A unique value proposition to enable our transformational journey is to actively secure our strategic direction in alignment with the Volvo Group 2030 vision and maintain a strong collaborative relationship with all brands and markets as we deliver our operational excellence to enhance customer focus and service development continuously.
The Position: Chief Project Manager – SML Industrial 4th Hub
Are you ready to bring your talent to a customer-centric organization, grow within an international environment, and take on new challenges in a role that drives real impact? If optimizing supply chain flows and working collaboratively across functions energizes you, then you might be the colleague we’re looking for!
We can offer you an exciting and stimulating position with significant responsibilities for the Lyon & International region within the Service Market Logistics organization.
We are currently looking for an experienced Project Manager to step into the role of Chief Project Manager (CPM) for the Industrial 4th Hub SML Project.
This role will lead the design, construction, and go-live of a new distribution center for spare parts. The project covers the full logistics chain from establishing a new international supplier base and designing end-to-end spare part flows, to implementing a fully automated system for high-turnover parts. Another key responsibility will be setting up new outbound flows to countries not currently served by this location, expanding the delivery footprint and enhancing service coverage across the region. The CPM will ensure the set-up of an efficient, reliable transport and distribution across all target countries, optimizing lead times, capacity, and service levels throughout the network. Change management will be an important part of the project.
Project Ambition & Strategic Goals
As part of our global supply chain transformation, we are launching a major strategic initiative: The establishment of SML Industrial 4th Hub in India will serve as a key logistics hub, focusing on managing aftermarket flows to international markets. This project aims to create the central spare parts distribution center to support it. The ambition of this distribution center is to optimize our spare parts supply chain by decentralizing flows and moving closer to both suppliers and customers. We aim to significantly improve lead times, reduce transportation costs, and enhance service levels across the Middle-East-Africa-Asia-Pacific zone. Part of the project will require strong coordination with Group Trucks Purchasing to identify and set up the right supplier base.
The scope of this project will be all sites and markets in the region (South Africa, Middle East, India, Singapore, Indonesia, Australia, China, Korea, Australia),
This new platform represents a key milestone in our journey to build a more agile, resilient, and sustainable logistics network one that is better adapted to future challenges and the growing expectations of our customers. At the end, it is all about Service development!
Main Activities and Responsibilities
As Chief Project Manager, you will lead a cross-functional project team responsible for bringing the project to life. Your responsibilities will include:
- Lead the end-to-end development of the new logistics hub from initial design to full operational deployment ensuring a focus on operational efficiency, scalability, and customer satisfaction.
- Establish and optimize the entire supply chain setup to secure timely and reliable parts procurement, including supplier readiness, inventory planning, and procurement strategy alignment.
- Coordinate closely with other Regional Distribution Centers (RDCs) to build a robust and standardized export process that ensures smooth cross-border parts flow while addressing customs, compliance, and country-specific regulations.
- Oversee the development of the logistics hub in either greenfield or brownfield settings, managing infrastructure, timelines, budgets, and resource allocation across all project phases.
- Inspire and lead a cross functional project team, promoting collaboration across departments and geographies to meet ambitious project goals.
- Implement smart and innovative logistics strategies to ensure fast, reliable, and cost-effective spare parts distribution while maintaining high service quality.
- Collaborate closely with key stakeholders from Service Market Logistics, After-Sales, Transport, Purchasing, Business Area, Real Estate, IT, and others to ensure seamless integration of systems and processes.
- Manage change across operations in India and receiving Distribution Centers, ensuring smooth transitions and strong stakeholder alignment.
- Develop and scale service offerings for dealers and customers, supporting business growth and evolving market needs.
Essential Experience, Skills and Competencies
We know that no one knows everything. So, if you are not ‘ticking all boxes’, don’t worry. There are five areas where we will be looking for you to have an edge to bring to us as a team:
- Proven experience in managing complex logistics or supply chain projects (ideally in an international environment)
- Certification in PMP or similar, as a plus.
- Strong leadership and team coordination abilities
- Excellent communication and stakeholder management skills
- Knowledge of supply chain operations, warehouse setup, and distribution logistics
- Fluency in English; other languages a plus
Additional information
This position is based in Hoskote, India and reports to the Head of RDCs. Occasional travel will be required.
Are we the perfect match?
We can’t promise you an effortless job, but we can promise you some skilled colleagues and some truly exciting challenges to work with. You will work in an exciting and truly global environment that provides you with development opportunities, both professionally and personally. We want you to prosper and be happy, because when you succeed, we succeed. We are eager to learn from you and you will get fantastic opportunities to learn and develop with us.
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Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Group Trucks Operations encompasses all production of the Group’s manufacturing of Volvo, Renault and Mack trucks, as well as engines and transmissions. We also orchestrate the spare parts distribution for Volvo Group’s customers globally and design, operate and optimize logistics and supply chains for all brands. We count 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global footprint offers an opportunity for an international career in a state-of-the-art industrial environment, where continuous improvement is the foundation. As our planet is facing great challenges, we - one of the largest industrial organizations in the world - stand at the forefront of innovation. We are ready to rise to the challenge. Would you like to join us?