Parts Specialist
Houston, TX, US, 77066
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Tasks
- Prepare, in advance, the parts carts and display the parts in the required sequence of utilization by the service technician
- Deliver the carts to each service technician and confirm that all required parts have been provided
- Pick parts required by the service technicians; deliver the parts and return any parts that might not have been utilized
- Replenish the store by following the back counter re-ordering process; put away the parts, inventory parts
- Assess, on a regular basis, the inventory level of parts in the back counter store
- Adjust the type and number of parts in the back counter store based on local branch requirements (i.e., season, warranty, etc.)
- Help the service technician in anticipating the required or additional parts
- Includes warranty returns to factory and vendors
- Responds to customer inquiries for replacement parts, accessories or technical support
- Various other tasks as assigned
- Safeguard organizational and personal information confidentiality
- Respect and enforce the policies, rules, and values of the Company
- Respect and utilize the Prevost back counter principles: rules, guidelines, and procedures
- Contribute to the attainment of Company objectives through efficient use of our resources
- Foster teamwork, collaboration, and improved communication between sectors
- Act as a worthy Sales representative of Prevost
- Typical work schedule is Mon-Fri, 7am-4pm, however occasional overtime and schedule variability is possible
Required Competencies
- Determining required parts needs, picking and delivering parts to service
- Proficiency in accessing databases to identify parts, numbers, etc.
- Able to interact with customers and respond to their needs
- Able to work in a team concept with people from all aftermarket sectors.
- Able to follow organizational guidelines and be very rigorous in the Kanban principles
Physical Requirements
- Able to lift 35lbs
- Able to be mobile through the warehouse and parts department
- Able to tolerate extreme local temperatures, however work is generally inside and air conditioned
- Standing/sitting for long periods of time
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Prevost is one of North America's largest manufacturers of premium intercity touring coaches and the world leader in the production of premium motorhome and specialty conversion coaches. Prevost is fully committed to customer success through sound innovation, winning partnerships, and a passionate team. The Prevost tradition is the sum of values passed down from one generation to another since our first plant was built in Sainte-Claire, Quebec in 1924.
Prevost is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Nearest Major Market: Houston