Apply now

Order Management Assistant-Temporary

Location:

Istanbul, TR, 34771

Position Type: Graduate

Permanent/Temporary: Temporary

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

At Volvo Penta you will contribute to the transformation of our company, the transport industry and society at large.

You will:

Create, monitor, and manage sales orders to ensure smooth order processing and timely release to production.
Review and validate order accuracy, completeness, and readiness prior to production release, ensuring all requirements are met and minimizing post-release changes.
Proactively identify and resolve technical, operational, or credit-related hold codes to prevent delays and ensure orders progress according to plan.
Collaborate closely with Logistics and Sales teams to confirm delivery schedules and provide customers with accurate order acknowledgements and promised delivery dates.
Review payment terms and monitor payment status to ensure all required payments are received prior to shipment in line with agreed commercial terms.
Verify payment status in SAP and coordinate with relevant stakeholders to communicate payment-related updates.
Review customs and shipping documentation to ensure compliance and accuracy, including pricing, Incoterms, quantities, product specifications, and other shipment details.
Coordinate with customers, customer logistics teams, and relevant global stakeholders to ensure seamless order fulfillment and shipment readiness.
Monitor unapplied invoices and outstanding payments, and work closely with the Finance team to ensure timely reconciliation and clearance.
Handle customer requests related to returns, order modifications, resales, and other post-order activities.
Create debit and credit orders when required to correct invoicing discrepancies.
Support inventory optimization efforts by proactively working to reduce and ship unapproved stock.
Follow up on customer account receivables and support collection processes when necessary.
Actively participate in regional and global meetings, forums, and cross-functional initiatives.
Contribute to continuous improvement activities, ad hoc projects, and additional responsibilities as assigned.

Who are you?

Do you dream big? We do too, and we are excited to grow together.

Main requirements for this role:

Bachelor's degree in Business Administration, Foreign Trade, Logistics, or a related field
Long-term internship or work experience in Foreign Trade, Order Management, Logistics, or related functions is a plus
Excellent written and verbal communication skills in English
Proficiency in MS Office applications; experience with Oracle and SAP is an advantage
Strong willingness to learn and develop in an international business environment
Detail-oriented with strong follow-up, coordination, and communication skills

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Volvo Group Digital Technology & Operations (DTO) is a new division. The organizational set up is structured around domains, digital products with functions for digital excellence to deliver outstanding customer experience.

Joining the new DTO division means being part of a fast-moving digital product-oriented organization where teams truly own what they build from idea to delivery. In DTO, we work in agile, cross-functional teams, mastering the latest technology, and creating outstanding digital experiences that make a real difference for our colleagues and Volvo Group customers around the world. We put people first and build our culture on trust, passion, customer success, change, and performance. If you want to grow, collaborate across functions and entities, and help shape the future of digital products within Volvo Group, DTO is a great place to be.

In some countries and for specific positions within Volvo Group Digital Technology & Operations, background checks (verification of selected information provided by the candidate) may be required, in accordance with local laws & regulations. If this is applicable to the role you have applied for, you will be informed.

Job Category: Sales & Services

Organization: Volvo Penta

Travel Required: No Travel Required

Requisition ID: 35738

View All Jobs

Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

Apply now