Service Market Industrial Manager
Istanbul, TR, 34771
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
The main responsibilities of the position at Volvo Penta Turkey are:
- Develop business strategies for services, parts, and accessories
- Coordinate commercial crew activities and business partner development
- Identify market potentials and develop dealer structures
- Manage claims and local legal issues against Volvo Penta
- Conduct business partner and OEM audits, implementing necessary actions
- Oversee customer surveys and ensure OEM customer satisfaction
- Support and develop service market capabilities and technical competence
- Secure competence development for dealers and internal organization
- Manage, inspire, and develop the team
- Contribute to the service market organization and manage operational performance
- Handle warranty and goodwill processes
- Support the authorization and auditing of service dealers
Who are you?
Do you dream big? We do too, and we are excited to grow together.
The main requirements in this role are:
- Bachelor’s degree in engineering
- Minimum 8 years of experience, preferably in the industrial motors sector
- Excellent command of English (written and spoken), including presentation skills
- Highly motivated, goal-oriented, self-directed, and energetic with a strong bias for action
- Ability to quickly understand customer needs and deliver timely solutions
- Effective communication and collaboration skills across different teams
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.