First Line Manager, Outbound Operations
Jacksonville, FL, US, 32219
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Service Market Logistics (SML) is an organization within Volvo Group Truck Operations (GTO). Our responsibilities are to design, manage, and optimize the supply chain of aftermarket parts for all Volvo Group brands. In North America we support Mack and Volvo Trucks, Volvo Construction Equipment, Volvo Penta, and several Volvo Bus brands. The scope of SML includes transport of material to warehouses, inventory management, management of packaging, and dealer order fulfillment. We ensure that all logistics services are delivered with world class operational excellence utilizing Lean Thinking and Quality at Source.
This position is on site in Jacksonville, FL. Serving the PM shift 11:00am – 7:00pm
Critical competencies and experience
We are looking for a people-oriented leader with the ability to inspire, grow and challenge the organization and its employees. Your leadership style is value-based meaning you lead with passion, perform with purpose, and transform with vision. By doing this you are an inspiration to others to do the same. You are a role model for inclusion and your actions help keep the organization healthy and in balance. You are customer focused and manage with confidence and perseverance. You love the challenges that our high paced and results oriented environment brings and see problems as opportunity to improve and grow.
The ideal candidate for this position has a degree in Logistics, Supply Chain, Business, Engineering, or similar field, and more than five (5) years of relevant experience within a distribution and/or supply chain environment.
Also, the candidate has two or more years of management/supervisory experience, strong knowledge in Lean principles and change management experience with the ability to set targets. Proficient in MS Office is required.
Main activities and responsibilities
- You will promote and practice robust problem-solving methods to determine root causes for deviations.
- Gather and define best practices from inside and outside the company to drive performance to the next level.
- Assure the quality of the process where needed, by implementation Quality gates, Pokayokes and audits.
- Ensure data collection is used in support of daily, weekly and monthly performance indicators and reporting for the site.
- Lead the development and improvement actions as required to secure world class operational excellence.
- Support overall timekeeping and attendance tracking of the Outbound team, ensuring SAP and other systems are kept updated.
- Support and ensure compliance of VPS, ISO9001, and ISO4001 way of work and communicate information to team.
- You will assist with attracting, hiring and developing talent for new as well for existing employees.
- You will ensure that safety targets are met, and related policies are respected in the operation.
- You will maintain compliance with company policy/procedures as required as support all project activities as directed by the management.
Compensation & Benefits
We offer a solid package of compensation and benefits, plus you will enjoy:
- Competitive base salary
- Annual company bonus
- Medical, dental, vision, disability, life insurance, and others
- 401(k) with employer match, plus additional company contribution
- Generous Employee Time Off, additional company holiday days, community volunteering hours
- Onsite facilities and activities that make everyday living easier, including a cafeteria, fitness center, health services, and more
In addition to the above, you will also enjoy:
- An inclusive organization that prioritizes employees’ health and well-being
- Volvo Group University for professional and personal development
- A global organization with expansive career growth opportunities
- Modern workspaces that allow agility and collaboration
- Employee discounts and perks
Are you ready to join our team and shape the future of the transportation industry together with us?
If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.
Who we are and what we believe in
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Group Trucks Operations encompasses all production of the Group’s manufacturing of Volvo, Renault and Mack trucks, as well as engines and transmissions. We also orchestrate the spare parts distribution for Volvo Group’s customers globally and design, operate and optimize logistics and supply chains for all brands. We count 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global footprint offers an opportunity for an international career in a state-of-the-art industrial environment, where continuous improvement is the foundation. As our planet is facing great challenges, we - one of the largest industrial organizations in the world - stand at the forefront of innovation. We are ready to rise to the challenge. Would you like to join us?
Nearest Major Market: Jacksonville