Dealerpoint Manager
Kent, GB, ME13 9EN
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
A rare opportunity has become available for an experienced Dealerpoint Manager from within the HGV Industry to manage our RTC Dealership in Faversham, Kent
NO AGENCIES Thank you
Salary is up to £60,000 (DOE) with a company car + excellent benefits.
Job Summary:
It is the Dealerpoint Manager’s responsibility, through the management and development of the people and customers to grow the profitability of the business. Striving to exceed the best motor industry standards in financial productivity, operating standards and customer and employee satisfaction. Excellence in Customer Service is paramount to this role.
This role also requires Knowledge of Vehicle technology; Good IT Skills in office applications such as Word, Excel, PowerPoint and an understanding of Operators Licence Laws and Regulations.
Main Tasks / Responsibilities:
- Together with support from the Essex Dealerpoint Manager and the Aftersales Director produce a yearly budget for the Dealer point.
- To deliver the annual budget and forecasts on a monthly basis
- Manage and control costs and expenditure as set in the budget.
- In conjunction with the Aftersales director produce action plans for and improvement needed.
- In conjunction with the Sales Executive, coordinate all CRM activity within your area of responsibility, identifying and targeting new customers along with the management of the existing customer base.
- Ensure that constructive annual and mid-year reviews are undertaken at the depot. Ensure that the information gathered from the review is used to identify training requirements.
- Ensure appropriate training and support is provided on a timely basis to bridge competency gaps and to create an environment in which the depot team can be successful in their defined roles.
- Carry out audits and produce reports as request by Senior Management Team.
Key Skills / Competencies:
- An understanding of the Depots' customers and potential customers.
- Warranty and Contract Scope and procedure with Trucks.
- Good Business acumen, with the ability to produce and understand Finance and Management Reporting.
- To be able to effectively communicate at all levels both written and verbally.
- To be able to manage and motivate a team in their daily activities. and to be able to coach, support and develop members of your team.
Benefits:
- 25 days holiday, rising with service
- KPI Bonus Scheme to 30%
- Company Pension Scheme matched to 10%
- Private Healthcare
- Healthcare cash back scheme
- Work Perks discount scheme
Interested? Take a look at what we do www.renaulttruckcommercials.co.uk
Renault Truck Commercials is an Equal Opportunities Employer
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Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.