Professional Infrastructure Operations Network Specialist
Macungie, PA, US, 18062
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
The Network Support Technician provides network infrastructure support for all areas within the Volvo Lehigh Valley Operations (LVO) footprint and acts as a resource for all Volvo Americas sites in network standardization and support. This position occurs as part of the Onsite Americas team, within the Infrastructure and Onsite Services (IOS) unit of Volvo’s Group IT Organization.
The Network Support Technician role is also the local representation of Group IT for specific business distribution centers in this area. In this role it is critical to work together with regional and global colleagues to deliver new and upgraded infrastructure for business solutions and the end-user IT environment. This includes, but is not limited to, hosting platforms (typically x86), Windows OS, LAN (wired and wireless), Windows enterprise client solutions for office and warehouse, personal mobility, and specialized warehouse devices such as bar code scanners, forklift mounted hardware, and specialized printing technology. These technologies are highly standardized in Volvo Group IT business practice and much of the work is conducted according to standard processes and methodologies. Most server and network hardware is configured according to Standard Operating Environment (SOE) specifications, common throughout Volvo’s global network.
Core Responsibilities
- Provide localized time critical support of a global network infrastructure in a complex Manufacturing environment
- Provide support/maintenance of standard infrastructure components on behalf of our Infrastructure supplier
- Expert understanding of Cisco switching and routing.
- Expert in Cisco Wired and Wireless LAN equipment and technologies
- Proficient in complex testing / analysis of all elements of network infrastructure.
- Proficient in network device troubleshooting (wired/wireless/device)
- Proficient in managing the change process in a production environment.
- Proficient knowledge of IP Telephony and convergences of technology as related to voice and data communications.
- Provides project implementation support to meet business objectives.
- Provides support and resolution for escalated communications problems.
- Follows company guidelines and procedures for trouble resolution and work effort reporting.
- Assist and implement daily adds, moves, and changes, including cabling infrastructure, and hardware (Racks, WIC’s, Patch Panels, Copper & Fiber Hardware).
- Coordinate network activities within the Onsite Americas team, within the Infrastructure and Onsite Services (IOS) unit of Volvo’s Group IT Organization
- Taking ownership and driving resolutions to ensure customer satisfaction.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
- 5-10 years of experience with LAN technologies, including multiple network operating systems (topologies and Wide Area Networking).
- Bachelor’s Degree in Computer Science, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
- 5-10 years experience working in a highly matrixed organization.
- Ability to work in a team environment managing multiple priorities.
- Motivated with a strong sense of urgency.
- 5-10 years’ experience supporting manufacturing operations in the transportation industry.
- A current Cisco CCNA certification.
- ITIL v4 Foundation is a plus.
- BlueCat (any) certification is a plus
What’s in it for you?
We offer a solid package of compensation and benefits, plus you will enjoy:
- Competitive medical, dental and vision insurance.
- Generous paid time off including paid caregiver and parental leave policies.
- Competitive matching retirement savings plans.
- Working environment where your safety, health and wellbeing come first.
- Focus on professional and personal development through Volvo Group University.
- Programs that make today’s challenging reality of combining work and personal life easier.
Ready for the next move?
Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today!
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.
Nearest Major Market: Allentown