Channel Development Manager - Mack Trucks Export
Miami, FL, US, 33126
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
Mack Export is committed to driving sustainable growth and delivering world-class solutions in the Truck Heavy Duty industry. Guided by the Mack Export 2030 Strategy, we focus on strengthening our importer network, consolidating or expanding market presence, and continuously improving processes to enhance our business partners’ success across Latin America.
The Channel Development Manager will be responsible for adapting, planning, and executing channel development initiatives across Mexico and PIM countries in Latin America. This role will drive importer footprint expansion or consolidation, develop HC growth plans, assess importer performance, and implement process improvements. The position also plays a critical role in collecting, analyzing, and reporting data to support management decisions and contribute to Mack Export’s long-term strategic objectives.
Key Responsibilities
• Channel Development & Consolidation and Growth
o Lead initiatives to expand importer footprint in Mexico and consolidate it in PIM countries.
o Develop and execute initiatives aligned to growth plans in line with Mack Export’s strategic objectives.
o Assess and qualify potential new importers, ensuring alignment with brand standards and market requirements.
• Importer Management & Process Improvement
o Conduct regular importer assessments, providing actionable insights for improvement in performance.
o Identify, recommend, and implement process enhancements to optimize retail’s channel efficiency and business operations.
o Support business partners with structured programs to strengthen customer engagement and market penetration.
• Data-Driven Insights
o Collect, analyze, and report market and channel data to support strategic decision-making.
o Provide actionable insights and recommendations aligned with the Mack Export 2030 Strategy.
o Monitor and adapt KPIs related to retail channel performance, footprint expansion / consolidation, and business growth.
• Cross-Functional Support
o Collaborate with Truck and Parts Sales, Marketing, and Aftermarket teams to ensure alignment on channel strategies.
o Support business process improvements across Mack Export operations.
o Serve as a key liaison between importers and Mack Export leadership.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
Qualifications
• Bachelor’s degree in business administration, International Business, Marketing, or related field (MBA preferred).
• 5+ years of experience in channel development, dealer/importer management, or business development within the Truck Heavy Duty, Automotive, or related industries.
• Proven track record in market expansion and importer/distributor performance management.
• Strong analytical skills with experience in data collection, reporting, and business intelligence tools.
• Excellent communication, negotiation, and relationship-building skills.
• Bilingual: Fluent in Spanish and English.
• Willingness to travel frequently within Mexico and Latin America as required. Other part of the world may be needed.
Key Competencies
• Strategic and analytical thinking.
• Strong execution and project management skills.
• Results-oriented with a focus on continuous improvement.
• Cross-cultural communication and stakeholder management.
• High adaptability in a dynamic, fast-paced environment.
Ready for the next move?
Are you excited to bring your skills and ideas to the table? We can’t wait to hear from you. Apply today!
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Mack Trucks is part of Volvo Group. Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.
Nearest Major Market: Miami