Collections & Recovery Officer
Mlochow, PL, 05-831
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
At Collections & Recovery Officer, you will support the recovery process for leasing, rental and loan portfolios, contributing to effective debt collection and financial risk management. You will:
- Manage debt collection activities across amicable and post-termination stages
- Handle receivables from closed contracts, including pursuing claims after settlements
- Analyze cases and support the selection of appropriate recovery paths (legal, enforcement, or alternative solutions)
- Prepare and draft formal correspondence and documentation for legal proceedings
- Cooperate with external law firms and monitor the progress of assigned cases
- Coordinate case handovers to external partners and oversee their performance
- Verify documentation related to collateral and recovery processes
- Reconcile and allocate recovered funds, ensuring accuracy of balances
- Support receivables classification processes (e.g., closure or write-off decisions)
- Review settlements and documentation from external partners
- Prepare reports and analyze recovery performance
- Collaborate with internal teams (accounting, legal, risk, customer service)
Your Future Team
You will join a collaborative and supportive team focused on recovery and debt management within financial products. The team combines operational expertise with legal awareness, working closely with internal stakeholders and external partners to deliver effective recovery outcomes. We value knowledge sharing, ownership, and a pragmatic approach to problem-solving.
Who are you?
In this role, you will bring:
- Around 2 years of experience in debt collection, receivables management, or working with financial/legal documentation
- Basic understanding of debt recovery processes (amicable and/or legal stage)
- Ability to analyze data and work with contracts and financial documentation
- Skills in drafting clear and structured formal correspondence
- Good organizational skills and ability to manage multiple cases simultaneously
- Attention to detail and accuracy
- Working knowledge of MS Office (especially Excel)
- Strong communication and collaboration skills
- Proactive and solution-oriented mindset
Nice to have:
- Experience in leasing, banking, or financial services
- Basic knowledge of civil law or civil procedure
- Experience working with law firms or collection agencies
- Familiarity with post-termination settlements
- Experience with CRM or financial systems
- Legal background (e.g., student of law, administration, or trainee)
What’s in it for you?
We offer a solid compensation package, plus you will enjoy:
- Working in a Scandinavian organizational culture that promotes work-life balance
- Stable employment based on an employment contract
- Private medical care
- Active Care program (health & safety initiatives)
- Access to a psychological support platform
- Mentoring and coaching opportunities
- Language courses
- Convenient office location with parking for employees (near S8 route)
- Fruits in the office and on-site canteen
- Team-building and integration events
- Opportunity to engage in charitable initiatives
Ready for the next move?
If you’re looking to grow your career in recovery and make a real impact in financial operations, we’d love to hear from you. Apply today and join us in building effective and responsible recovery processes.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.
What’s in it for you?
We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.