Branch Administrative Assistant

Arrow Truck Sales, Inc. is North America’s leading source for used heavy-duty and medium-duty trucks. We are currently seeking a detail-oriented Administrative Assistant to provide administrative, clerical, and accounting support to dealership operations, sales, and finance teams. This role plays a key part in ensuring efficient daily operations and a positive customer experience.

Responsibilities

• Receive and direct incoming phone calls to appropriate staff members
• Greet customers, visitors, and vendors in a professional and friendly manner
• Sort and distribute incoming mail
• Process invoices through accounts payable, including posting purchase orders and internal charges to inventory
• Process and reconcile branch petty cash
• Report branch deposits and credit card transactions to corporate accounting
• Scan and submit final recap packages to the Accounting department
• File truck deal jackets and related documents after Finance & Insurance (F&I) Manager completes sale transactions
• Provide administrative support and back-up coverage for the Finance & Insurance Manager as needed
• Check vehicle titles daily for accuracy, completeness, and proper documentation
• Copy, scan, and file documents in accordance with auditing and compliance guidelines
• Maintain accurate, organized records to support dealership operations
• Project a consistently positive, professional, and customer-focused attitude toward customers, vendors, and co-workers

Preferred Experience and Knowledge

• Accounts payable experience preferred
• Customer service experience in a professional or dealership environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent phone etiquette and verbal communication skills
• Strong organizational skills with the ability to multitask and manage competing priorities
• Title processing experience preferred