Branch Manager

What you will do

The purpose of the Branch Manager is to oversee all aspects of dealership operations. This role is responsible for managing staff, driving sales performance, optimizing operational efficiency, and achieving the financial targets of the branch. The Branch Manager plays a critical role in leading the team, building customer relationships, and implementing procedures that maximize productivity, profitability, and long-term growth.

Position Responsibilities

• Drive overall branch profitability and manage the branch bottom-line performance
• Hire, train, and develop sales and operations staff to meet career and organizational goals
• Oversee inventory management, ensuring all units are retail-ready and properly merchandised
• Manage all aspects of dealership operations, including sales, finance, customer service, and administrative functions
• Develop and implement processes and procedures to improve efficiency, productivity, and sales performance
• Build strong relationships with customers, vendors, and internal teams to support business objectives
• Monitor key financial indicators and take action to achieve branch financial goals
• Ensure compliance with company policies, procedures, and regulatory requirements

Critical Competencies

• Drive for Results – Consistently achieves goals and exceeds expectations, even in challenging circumstances
• Ensures Accountability – Holds self and others accountable for meeting commitments and performance standards
• Develops Talent – Coaches and develops team members to meet their career and organizational goals
• Manages Complexity – Effectively solves problems by analyzing complex, high-volume, or conflicting information
• Tech Savvy – Leverages digital tools and technology to improve business processes and operational efficiency
• Action Oriented – Approaches new opportunities and challenges with urgency, energy, and enthusiasm
• Directive Influence – Provides clear direction, enforces compliance, and holds staff accountable for performance
• Builds Effective Teams – Fosters collaboration and creates high-performing, cohesive teams
• Drives Vision and Purpose – Articulates a compelling vision that motivates employees and aligns them with organizational strategy
• Communicates Effectively – Delivers clear and persuasive communication across multiple audiences and formats
• Instills Trust – Demonstrates integrity, honesty, and authenticity in all interactions
• Financial Acumen – Interprets financial metrics and applies insights to drive better business decisions

Required Qualifications

• College degree in business or equivalent experience
• Occasional travel may be required

Preferred Experience & Knowledge

• Minimum of 3 years of industry experience
• Personnel and sales management experience
• Basic accounting knowledge
• Inventory management experience