Automotive Technical Support Engineer Renault Team
Oostakker, BE, 9041
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Introduction
Technical Dealer Support (TDS) is the frontline support hub for our global markets and dealer network. We specialize in handling technical enquiries, remote diagnostics, and connected services to ensure that every customer receives a premium and timely experience.
Leveraging the latest technologies, we continuously enhance our internal processes and evolve with our service delivery. We foster a culture of intrapreneurship and personal growth, offering a wide range of opportunities to develop your career within the organization.
Meet your new team
At TDS, you'll be part of a diverse, multicultural team of dedicated professionals. each bringing unique perspectives and experiences. Teamwork is essential and greatly contributes to the value we deliver.
We support dealers and customers across the globe with technical and diagnostic expertise for Volvo Trucks, Renault Trucks, Volvo Buses, and Volvo Penta. Our shared passion for the Volvo Group and its customers drives us to deliver excellence in everything we do — from solution-finding to ensuring quality and performance.
What you'll love doing
- Collaborating with your team to resolve technical and diagnostic challenges for both internal and external customers.
- Supporting dealers in your designated language area.
- Engaging with a wide range of stakeholders, including dealers, designers, and product engineers.
- Using multiple applications and technical documentation to identify and provide accurate solutions.
- Analyzing information from international markets to reduce recurring issues and enhance product quality.
Who you are
Do you dream big? So do we — and we’re excited to grow together.
You are someone who:
- Has a technical background (automotive engineering or similar) or has developed strong technical expertise through experience and curiosity.
- has an analytical mindset and strong problem-solving abilities, with the skill to interpret complex technical documents.
- Understands how software applications work and can connect the dots when systems interact.
- Communicates clearly and collaborates effectively with cross-functional teams.
- Embraces continuous learning and personal development.
- Is fluent in English and at least one additional European language (preferably French, Italian or Spanish).
- Speaks other European languages? That’s a definite plus.
- Is flexible and willing to work in a shift-based schedule — we provide support 24/7.
A perfect match?
Are you looking to join a global and dynamic organization where your skills are valued and your development is a priority? Here's what we offer:
- An inspiring workplace with highly skilled and motivated colleagues from around the world.
- A culture built on trust, passion, performance, change, and customer success.
- Continuous learning and development through regular training and education opportunities.
- Employee well-being benefits, including extra days off, a company restaurant, and health-focused initiatives.
- A competitive compensation package aligned with your experience and competencies — with room to grow based on your contributions and performance.
Ready for your next move?
If you're looking to make a real impact in your career, the transportation industry is the place to be. We can't wait to meet you !
Apply today and if you're curious, come have a coffee or a chat with us. Let's talk about how we can grow together.
Let's do this. Let your passion take the driver's seat, apply now !
Want to know more about what we do ? Watch our video and explore our world.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.