Service Center Coördinator (summer)
Oostakker, BE, 9041
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Introduction
Are you the one that can take us on the future journey? Are you curious about how digitalization can improve customer satisfaction and service to our dealers? Are you social in a friendly manner to take on our customer needs in a daily manner?
Then you might be our new colleague.
Who are we?
Service Operations & Technology (SO&T) is part of Volvo Trucks Technology & Industrial Division (TTI). We have 5300 employees on more than 60 locations world-wide. Our job is to design, manage and optimize the Service Market supply chain for all Volvo Group brands. This includes making sure that spare parts are distributed from supplier through our warehouse to the dealers, ensuring availability of parts everywhere in the world. We make sure all logistics services are delivered with world class operational excellence.
If you enjoy being in the center of the action then this may be the right position for you.
What you will do
At Volvo Group, you will contribute to the transformation of our company, the transport industry and society at large.
You will:
Coordinate international service operations by managing order flows and export processes to global distribution centers and customers.
Act as a key interface between private importers, sales units, and internal stakeholders, ensuring customer needs are clearly understood and addressed.
Drive continuous improvement across end-to-end processes using data and structured problem-solving tools.
Support digitalization and automation initiatives to enhance efficiency and scalability.
Collaborate across regions and functions to deliver reliable, high-quality service solutions that improve uptime and customer satisfaction.
Your future team
You will join a diverse, international team within Service Operations & Technology, working closely with colleagues across regions and functions in a collaborative, customer-focused environment that values teamwork, continuous improvement, and shared success.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
Essential requirements:
- Strong command of English (written and spoken); additional languages are a plus
- A customer-focused mindset with a strong service orientation
- Good organizational skills and ability to coordinate tasks in an international environment
- Strong Excel skills and the ability to confidently work with and analyze data
- Interest in logistics & supply chain
- Curiosity about digital tools, automation, and process improvement
- Experience working with data or reporting (e.g. dashboards, KPIs)
What’s in it for you?
We offer
- a market conform salary
- a dynamic team with a great team spirit
- a job with multiple connections internally, within our Sales organizations, towards our dealers and customers and transport companies
- a semi-flexible working schedule
- a great office environment with the proper tools to fulfill your job
This is a temporary assignment starting beginning of June until end of August.
Ready for the next move?
Do you want to be a part of our journey? Then we are hoping to hear from you!
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Trucks Technology & Industrial Division hire team players who are ready to create real customer impact. Our decentralized teams work close to our customers, with speed and autonomy, to build what they truly need.
Join us to collaborate on innovative, sustainable technologies that redefine how we design, build, and deliver value. Bring your curiosity, your expertise, and your collaborative energy, and together, we’ll turn bold ideas into tangible solutions for our customers and contribute to a more sustainable tomorrow.