Support Specialist IT
Oostakker, BE, 9041
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
At TCS Remote you will contribute to the transformation of our company, the transport industry and society at large.
Your future team
You will be joining an experienced team situated in Gent (Belgium) , which is responsible for the first line support of the business critical applications used on one of the most important sites of Volvo.
We register and follow up cases that we receive from users on the campus , according to the Volvo Group IT support process.
Each member is a local point of contact linked to business critical applications/infrastructure connected to a global or local solution used in the business.
To secure the uptime for the business as much as possible we have a cross functional proactive setup together with other teams from Group IT and teams from the business to prevent disturbances from happening.
Is this your ideal job?
You:
- support others that have IT issues , drop everything and go to help and dig into the IT-issue until it is solved
- take ownership and actively suggest improvements
- document your work so that colleagues know what you have done just like you want/need to know what your colleagues have done
- like to work in shifts
- like to be the contact from within our team towards the business (and vice versa) for specific area(s) of expertise
- get interested in the processes of the business in general and want to improve things as IT should help users in their daily job then you might be our candidate
What’s in it for you?
What do you bring to the table:
- You are an ambitous IT support specialist or want to become one
- You have good technical knowledge of and have interest in Windows 10/11, O365, Mobile devices like scanners, PDA's, and IT-networking
- You have basic knowlegde of servers, ODBC and scripting
- You are interested in new IT technologies like IOT , arduino, AI, ML , RPA or already have experience with one of these
- You are eager to learn and grow, have an analytical & problem-solving mindset
- You want to work in a global context according to business needs and the processes that are linked to that. Complete proficiency in English is a requirement.
- You are a teamplayer
Ready for the next move?
You will work in an experienced team of IT support specialists supporting one of the most important sites in Volvo . Acting as a crossfunctional team together with the business is our strength. Are you ready to play a key role in our team? We look forward to recruit you!
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.