Customer Service Representative Trainee
Prestons, NSW, AU, 2170
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Are you ready to kick-start your automotive career with one of the world’s most iconic brands? Volvo Group Australia is offering an exciting opportunity for a motivated individual to launch their journey in the transport and heavy vehicle industry.
This traineeship is more than just a job — it's your first step into a career with limitless possibilities.
You'll gain hands-on experience, nationally recognised qualifications, and the tools to become a fully qualified Service Advisor, all while earning an income and learning from the best in the business.
What the Traineeship Offers:
- Earn while you learn – gain practical skills while receiving a salary
- No study debt – your education is covered
- On-the-job experience with support and guidance from experienced professionals
- Opportunity to represent Volvo Group as a trainee ambassador at future intakes
Employee Benefits at Volvo Group Australia:
- Fortnightly pay with competitive rates and the opportunity for additional super contributions
- 38-hour working week with uniforms supplied
- Structured training and career development programs with global career pathways
- A supportive, inclusive, and safety-first team culture
- Wellness initiatives including discounted private health insurance
- Employee Assistance Program available to employees and their families
- Comprehensive training on our product range: Volvo Trucks & Buses, Mack Trucks, and UD Trucks
Who We’re Looking For:
We are seeking motivated individuals with a strong interest in the automotive or transport industries. Whether you have some mechanical/technical knowledge or a keen interest in customer service, we want to hear from you. A customer-first attitude, willingness to learn, and commitment to a long-term career are essential.
How to Apply:
To be considered, please submit:
- Your current resume
- A cover letter explaining:
- Why you are interested in a traineeship with Volvo Group Australia
- Any relevant mechanical, technical or customer service experience or interests
- What a ‘customer service mindset’ means to you
Why Volvo Group Australia?
We’re not just another dealership — we are a global leader in transport and technology, shaping the future of Australia's roads. If you’re ready to build a career with impact and opportunity, this is your chance to get started with the best in the industry.
Applications are now open. Don’t miss out – apply today.
The successful candidate will be required to undergo appropriate background and reference checks.
Volvo Group Australia are proud of our inclusive work environment which promotes a supportive energy and encourages individual growth to create strong teams. We are committed to building a workforce which reflects the exceptionally diverse customers we serve and encourage applications from all backgrounds. Please let us know if you require any reasonable adjustments to your recruitment process.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.