Jefe de Cobranza
Quilicura, CL, 8710004
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Transport is at the core of modern society. Imagine using your leadership and financial expertise to strengthen our cash flow, minimize risk, and support sustainable business growth. If you are driven by operational excellence, financial performance, and continuous improvement, then we could be a perfect match.
What you will do
At Volvo Trucks & Buses Chile, you will lead the credit and collections strategy, ensuring a healthy portfolio and effective risk management aligned with corporate standards and local business objectives.
You will:
- Lead the collections and credit management function, ensuring effective control of accounts receivable and delinquency levels.
- Define and execute strategies to optimize cash flow, reduce DSO, and improve portfolio quality.
- Monitor performance through KPIs (PI’s), implementing action plans to improve collection efficiency and mitigate risks.
- Oversee extrajudicial and judicial collection processes, ensuring compliance with legal and corporate guidelines.
- Coordinate with internal stakeholders (Sales, Finance, Legal) to ensure aligned decision-making regarding customer risk and credit policies.
- Ensure proper segmentation and management of the customer portfolio, including high-risk accounts.
- Drive continuous improvement initiatives, including digitalization and automation of collection processes.
- Provide leadership, guidance, and development to the collections team, fostering a high-performance culture.
- Ensure adherence to Volvo Group policies, compliance standards, and internal controls.
- Act as the key point of contact for collection-related matters with regional and global stakeholders.
- This role requires strong financial acumen, operational leadership, and a proactive approach to risk management and business performance.
Your future team
You will report directly to the FCA Manager and work closely with cross-functional teams such as Sales, Aftermarket, Legal, and external partners to ensure effective portfolio management and business continuity.
Who you are
- We are looking for a results-driven leader with strong analytical and negotiation skills, capable of managing complex portfolios and driving performance.
- Bachelor’s degree in Business, Accounting, Finance, Industrial Engineering, or related field
- Proven experience in credit and collections management (preferably in B2B, automotive, or financial services)
- Strong knowledge of collections processes (judicial and extrajudicial), credit risk, and financial analysis
- Advanced English and Spanish skills
- Intermediate to advanced Microsoft Office (Excel highly required)
- Experience with ERP systems and collection tools is a plus
- Strong leadership, communication, and negotiation skills
- High level of accountability, execution mindset, and attention to detail
- Ability to work under pressure and manage complex situations
What’s in it for you
At Volvo Trucks & Buses, you will join a company committed to quality, safety, and sustainability.
You will have the opportunity to:
Play a key role in protecting the company’s financial health
Make a visible impact on cash flow, risk management, and business performance
Contribute to the modernization and continuous improvement of our finance operations in Chile
Ready for the next move?
If you live in Santiago and want to make a real impact by strengthening our collections strategy and supporting sustainable growth, Volvo Trucks & Buses Chile is where you want to be.
We look forward to meeting you.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Group Finance contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M&As, financial reporting and investor relations. With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.