Regional Parts Sales Manager

Purpose of the job

• Achieve targets from Volvo Mission and Vision
• Achieve targets from Mack Export Strategic Objectives
• Adhere to Volvo policies and guidelines

• Achieve quantitative and qualitative objectives set for Sales area

• Achieve departmental sales volume and profit goals according to established budget/forecast guidelines.
• Drive Parts business and support to the assigned region
• Support key accounts business
• Ensure strong educated dealer network

Key activities and responsibilities

• Provide price, specification and marketing information to dealers and customers for Mack and vendor products
• Lead activities that grow sales within Chile, Argentina, Ecuador and Bolivia.
• Actively initiate and manage coordination with dealers, customers, and various internal departments to achieve sales goals
• Interface with all vendors to obtain specification, pricing and marketing information on products offered, Mack Trucks
• Train distributors on Trucks’ spare parts products, policies and procedures
• Develop new business to increase sales and market share for Mack proprietary and vendor parts.
• Travel to International distributors to assist in developing forecasts, business plans and inventory control systems
• Train international distributors to use the provided software and systems to effectively service their customers
• Support dealer sales growth and profits with regional/national fleets.
• Resolve dealer and fleet issues to best possible resolution.
• Track sales pipeline, opportunities, and activities.
• Keep all parties advised by submitting reports on time and in the proper manner.
• Coach and train the district parts managers in the areas of sales, opportunity management, merchandising, pricing, operations, risk management, and business performance analysis.
• Be part of the operational plan implementation and execution, including sales per VIO follow up

Professional Experience

• Bachelor’s Degree in Business, Finance, or related field

• Minimum 10 years of documented experience in aftermarket sales
• 10+ years of experience with International business in Latin America
• 5+ years of demonstrated leadership and management skills
• Preferred Multi-Brand knowledge and experience

Main Competencies and Skills requirements

• Well-developed communication skills and ability to develop and maintain long-term relationship with business areas, dealers and customers
• High standard of professionalism and integrity (The Volvo Way, Code of Conduct, etc.)
• Keen ability to actively seek and identify areas of opportunity and growth
• Well-versed in development and implementation of retail operation business plans
• Complete knowledge of dealer sales and service contracts

Fluent in English and Spanish, speaking, reading and writing

• Frequent Travelling needed

Managerial competencies and skills

• Self-Management
• Change Management
• Customer Focus
• Personal Accountability
• Results Oriented
• Ability to Influence Others
• Planning and Organization
• Interpersonal Skills
• Integrity and Trust
• Leadership
• Microsoft Office Skills
• Excellent verbal, written and presentations skills