Parts Manager
Riverhorse, ZA, 4017
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
The main purpose of the job is managing the parts department to ensure the profitability of the department and ensure customer satisfaction.
Reporting: This position reports to the Branch Manager.
Job Objectives
Managing and developing staff in Parts Department
- Operate Performance Appraisal and subsequent actions.
- Maintain discipline within the department.
- Ensure required working hours are adhered to.
- Maintain adequate trained staff levels to achieve objectives.
Ensure highest degree of customer satisfaction
- Follow up customer orders (especially back orders and VOR’s) and provide feedback.
- Examine transactions to determine how to improve service.
- Deal with queries immediately.
Maintain agreed profit margins and return on investment
- Budgetary expenses within limits.
- Overhead expenses within limits.
- Credit control.
- Price discrepancies.
- Stock levels up to date.
- Maintain stock in saleable condition.
Actively maintain and achieve acceptable market share
- Devote appropriate action to increasing market share according to the budget.
Warehouse Stocking
- Monitor cost of VOR, buy bulk as compliance to KPI.
- Do not overstock or under stock.
- Follow Volvo prescription on stocking.
- Maintain the integrity of the stock.
- Ensure sufficient packing.
Ensure housekeeping of department according to requirements
- Ensure appropriate security measures.
- Ensure adherence to S.H.E. directives / requirements.
Compliance to ISO 9001 and Safety
- All process in your area of responsibility are following ISO standard.
- Ensure the safety process are followed.
- Ensure the Safety Act and Regulation is adhered to.
Qualification & Job Experience
- Matric/N3.
- Diploma in Warehouse management or a minimum of three years warehousing experience an advantage.
Job Competencies
- Customer orientated.
- Teamwork.
- Quality orientated.
- Self- Motivated.
- Good communication and strong interpersonal skills.
- Resource Management.
- Leadership skills.
- Ability to plan and organize.
- Stock control.
- Time management.
- Training analysis.
- Supervisory skills.
Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.
Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.
Application Closing Date: 11 March 2025
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.